Pawnbroker/assistant Manager - Peoria, United States - Arizonas Finest Pawnshop

Description

We are hiring an Assistant Manager with sales/customer service oriented skills at our Pawn Shop.

Our main goal is to maximize profitability of the store as well as supervise and coordinate activities of pawn, sales and web sales and online marketplaces.

Duties will include management functions and personnel work


Essential Duties and Responsibilities:

• Implement policies, goals, objectives, and procedures for your specific department
• Direct and supervise team members engaged in guest interaction, inventorytaking, reconciling cash receipts, or performing services for guests
• Plan and prepare specific department schedules according to the stores season and traffic flow.
• Monitor sales and pawn activities to ensure that guests receive exceptional service and quality goods
• Responsible for hiring, training, assigning duties, coaching and evaluating team members
• Enforce safety, health, security rules, OSHA compliance, and loss prevention in your specific location
• Responsible for training team members to effectively examine merchandise to ensure that it is correctly priced, displayed and that it functions as advertised
• Provide guest service by greeting, assisting and responding to inquiries or complaints
• Keep appropriate personnel informed of known actions, which may affect the ability to successfully perform assignments or adversely affect company operations
• Fully understands duties and monitors responsibilities of team members
• Other duties as assigned by Manager

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Bilingual, a plus

Formal Education and Experience Requirement (Must meet one or more of the following requirements):

• Associates degree
• 24 years of Assistant Manager experience
• 2 years of pawn or sales experience

Physical Requirements:

• Stand or sit (stationary position) 20% of day
• Walk (move, traverse) 80% of day
• Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position) 100% of day
• Climb (stairs/ladders) or balance (ascend/descend, work atop, traverse) 20% of day
• Stoop, kneel, crouch, or crawl (position self to, move) 30% of day
• Talk/hear (communicate, detect, converse with, discern, convey, express oneself, exchange information) 100% of day
• See (detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess) 100% of day
• Taste/smell (detect, distinguish, determine) 100% of day
• Pushing or pulling 20% of day
• Reaching 20% of day
• Repetitive Motion 20% of day

Pay:
$ $20.00 per hour


Expected hours:
per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you 21 years of age or older?

Experience:

• Assistant manager, 3rd Key or Manager: 2 years (required)

Work Location:
In person