Technician-demonstrator - Boston, United States - Koenig & Bauer US, Inc

Koenig & Bauer US, Inc

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Preferred location for this position would be New York City Area, Connecticut, New Jersey, Boston, Wisconsin, Chicago Area.

Koenig & Bauer is the oldest, global printing press manufacturer in the world For more than 200 years, we have been bringing together innovative technology and enthusiasm for tailor-made print solutions for our customers.

You will find products printed on our machines all around you every day including the US currency in your wallet and much of the packaging in your grocery stores and big box retail stores.

With the broadest product portfolio in the industry, groundbreaking machines and a holistic service promise, Koenig & Bauer sets international standards.

Our 5,500 employees worldwide generate annual sales of €1.2 billion.

This is your opportunity to join Koenig & Bauer (US), the sales and service organization for Koenig & Bauer in the United States and the North American headquarters.

Become part of our company where creativity, fascination and passion for mechanical and electrical engineering work together as we develop the printing world of tomorrow and exceed print
Location:
Remote with 100% travel to customer locations across the United States and Canada

Reports to:

Regional Service Manager
Standard Schedule:
Monday - Friday, 8 a.m. - 5 p.m.

CST with one-hour Lunch- FLSA Status: Non-exempt/Hourly
FLSA Status:Non-exempt/Hourly
Compensation:$27 - $46 per hour
Job Responsibility: The
Demonstrator is responsible for the operation, demonstration, and explanation of Koenig & Bauer sheetfed presses including peripheral equipment.

The Demonstrator provides training and instruction on the operation and maintenance of the presses and peripheral equipment to customers and their staff both upon installation of new equipment and on an on-going basis.

Demonstrator must also be able to troubleshoot and repair machine issues
Essential Duties and Responsibilities:

Has knowledge of and is able to convey competitive advantage of Koenig & Bauer presses and systems including all peripheral equipment.
Looks for opportunities to increase customer satisfaction and create enthusiasm and pride in Koenig & Bauer and its systems and equipment to maximize sales potential.
May demonstrate equipment hardware and software at trade shows.
Documents all training and demonstrations.
Deliver worldclass customer service with each and every customer interaction including introducing or greeting the customer upon your arrival, listening and asking questions of the customer to understand how you can help, informing customer of your findings as well as recommended action plan including schedule and timeline, and touching base with customer at the end of the job or during critical milestones while on the job.
Complete accurate and timely records including updating open/closed issues spreadsheet, recording time, expenses, and work performed in MDS, and any other required paperwork or records.
Adhere to all applicable customer practices and policies while working at their site including arrival and departure procedures, following safety policies and using necessary personal protective equipment, and adhering to policies regarding smoking and eating in the workplace.
Performs other related job responsibilities as necessary based on business needs.

Required Qualifications:

Education:

High School Diploma or GED-equivalent required; but post-high school degree or certification in technical field including but not limited to printing, or industrial/plant maintenance.

Experience:
Minimum five years of experience operating sheetfed printing equipment.-
Knowledge, Abilities, and Interpersonal Skills:

Excellent verbal, interpersonal, and presentation skills.
Understanding of printing production and planning.
A thorough understanding of printing processes like Conventional, UV and Waterless.
A good understanding of Printing Industry standards and specifications
Working knowledge of measuring systems used in printing processes
Basic understanding of customers' production environment and industry trends.

Benefits