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    Field Service Engineer I - Charleston, United States - Segra

    Segra
    Segra Charleston, United States

    2 weeks ago

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    Description
    Charleston, SC, USA

    Req #1945
    Friday, April 26, 2024
    Segra is searching for a dynamic and

    experienced

    Field Service Engineer

    to work within our

    Charleston, SC

    market .

    Based on the manager's evaluation of candidate experience and competency, we are open to hiring for this role at various levels.

    The Field Service Engineer I is responsible for the day-to-day activities of the network, including but not limited to equipment installation & commissioning, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD's, Hosted phones, ONT's, preventive maintenance, and testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks. Field Operations personnel will perform "on call" duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.

    Required Qualifications:
    Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.).

    Minimum of 1 year of experience with Telecom equipment or knowledge of networking and Telecom technologies gained from an educational background (certification, degree, bootcamp, etc.).


    Preferred Qualifications:
    Associate's degree or technical field (industry related) preferred, and/or a combination of job-related experience.
    Cisco and/or Ciena equipment experience preferred.
    AC/DC core fundamentals; good driving record; Office 365 suite.
    Understanding and use of engineering documents.
    Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes.
    Knowledgeable and skilled with DC power to support tertiary power applications.
    Work independently with limited supervision.
    Assumes all routine tasks for major projects and is periodically called upon to make routine decisions.

    About Segra:
    Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast.

    In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers.

    Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions.

    Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.
    Segra has engineered our entire company operations to put our customers at the very center of

    everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.

    Benefits Overview:
    Segra offers a very robust benefits package to our full-time employees, some of which include:
    Life insurance
    401(k) match
    Tuition and gym reimbursements
    Vacation/PTO, paid holidays, floating holidays

    Our Commitment to Equality:
    Segra is an equal opportunity employer and prohibits discrimination of any kind.

    Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

    #J-18808-Ljbffr
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