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    Field Service Engineer, Ports - Charleston, United States - B&R Industrial Automation

    B&R Industrial Automation
    B&R Industrial Automation Charleston, United States

    3 weeks ago

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    Description


    Field Service Engineer, PortsTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

    At ABB, we have the clear goal of driving diversity and inclusion across all dimensions:
    gender, LGBTQ+, abilities, ethnicity and generations.

    Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

    In this position, you will provide technical support for Ports Service, Process Automation Marine & Ports (PAMP) in Charleston, South Carolina, delivering superior, professional service, remotely or on site.

    As a Field Service Engineer (FSE), Ports, you will be responsible for planning and executing, with minimal professional guidance, complex technical field assignments involving the installation, modification, test, inspection or repair of company products and equipment.

    The FSE may also coordinate work with other groups to ensure meeting customer commitments.

    Since the FSE is often the one who interacts with the customer's operations people, they may also recommend measures to improve operations and customer service, travel, as you will be providing hands-on assistance at customer sites.

    This is a position with global grade13This position reports toOperations Development Manager, Ports SeYour responsibilitiesGeneral:

    Follows ABB policies and business ethicsWorks in accordance with ABB procedures using applicable toolsSubmits job paperwork in a timely fashion immediately following the applicable job assignmentTechnical: Works independently to install, modify, test, repair, or inspect company products and equipment including, but not limited to: PLCs (Programmable Logic Controllers), Drives, HMIs (Human Machine Interface ), automation, rotating machinery, low voltage and medium voltage circuit breakers, transformers, switchgear, and/or protection relays depending on the engineer's area of knowledge and trainingPerforms or coordinates complex and diverse engineering activities associated with field projectsInterprets technical drawings and schematics and makes changes as necessary in the field to reflect work carried out on siteIncreases product and technical knowledge through factory or third party training, technical manuals, and conventional or non conventional resourcesTroubleshoot and repair equipment, applying personal knowledge and experienceProvides technical advice to customers on site and remotelyWorks closely with project managers to coordinate site activity.

    Assume the role of site manager on some smaller projectsProvides leadership in the assembly and operation of lab and field service equipmentRecords, compiles and reduces data for analysis and assists in the subsequent assessment and reportingLeads assigned field services:

    responsible for planning, analysis and reporting of projects ranging in complexity from simple to advancedAssumes the role of a mentor or an advisor to less experienced company personnel and customersEnsures safety and quality in the fieldProjects: Represent the company in conferences and meetings with customersPrepares or provides input for technical documents such as specifications, quotations, procedures or technical reportsReports opportunities and problems to managementPrepares timesheets, service reports, expense reports and other documents immediately following the work assignmentSales: Promotes to customers, ways to optimize their operations or make general improvementsSeeks other opportunities to promote customer satisfaction and foster harmonious business relationsAssists the business development unit with technical knowledge for generating quotations and proposalsYour backgroundBachelor Degree in engineering or other technical field and minimum 5 or more years preferred experience in drives, or, Programmable Logic Controllers (PLC)/process control systemsAlternately a special combination of education and experience and/or demonstrated accomplishmentsFamiliarity with motors and MV power distribution preferredFamiliarity with port/container crane work environment and proceduresAbility to obtain a Transportation Workers Identification Card [TWIC]Candidates must already have a work authorization that would permit them to work for ABB in the USBenefits Retirement plan Life insurance Disability insurance Wellbeing program Healthcare plan More about usAt ABB Marine & Ports, we are committed to transforming our customers' vessels and terminal operations with innovative electric, automated, and digital technologies.

    As part of enabling a low-carbon society, we strive to preserve resources and promote social progress.

    Our sustainable solutions have a far-reaching impact, and by joining us you will actively play a part in contributing to a more sustainable future.

    We look forward to receiving your application.

    If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.

    All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.

    For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M.

    - 5:00 P.M.

    EST Monday through Friday by contacting an ABB HR Representative at Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability.

    You may request reasonable accommodations by calling an ABB HR Representative at or by sending an email to US
    • Resumes and applications will not be accepted in this manner.


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