Receptionist Pg - Miami, United States - Jackson Health System

Jackson Health System

Verified Company

Miami, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Miami, FL Full-Time Lynn Rehab PM&R Clinic

Summary

The PG Receptionist is the primary access point for patients and is responsible to ensure that the patient receives timely, efficient, and compassionate customer service.

Responsibilities
Greets and checks in patients to EHR. Collects identification and insurance card to scan into the patients chart. Collects copays, coinsurance, deductible, and past due balances. Schedules new and follow up appointments for all patients. Contacts any patients that no show and/or cancel appointments to reschedule. Assists in managing incoming faxes and messages by attaching to patients EHR or processing requests. Confirms appointments and verifies patients insurance eligibility daily. Processes medical records requests by scanning or faxing requested information. Assists Therapist with scheduling tests and ancillary services. Assures all requested authorizations have been approved. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned.

Experience
Generally requires 0 to 3 years of related experience.

Education
High School diploma is strongly preferred.

Skill

Credentials
Valid license or certification is required as needed, based on the job or specialty.

Working Conditions

Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds.

Jobs in this group are required to have close visual acuity to perform activities such as:
extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment.

Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).