Front Desk/patient Accounts Receivable - Westfield, United States - Insight Psychological Group

Description

About us

Insight Psychological Group is a group private practice based in Westfield, NJ, with several other office locations in northern New Jersey.

Our goal is to provide high-level, professional psychotherapy and counseling to clients who use their insurance coverage, supported by a clear, transparent and reliable administrative and billing structure.

This position has its own quiet office with mínimal in-person interruptions.

The specialist will be multi-tasking every day by answering phone calls, responding to patient questions, conducting daily workflow billing operations, contacting patients for expired credit cards or insurance changes, answering inquiries from clinicians, and carrying out tasks from other administrative and managerial staff.

Our work environment features:

• Modern, comfortable office setting
• Safe and collegial work environment
• Kitchenette ammenities
• Casual work attire
• Relaxed atmosphere
• Workfromhome days

Employees receive on-the-job training but are expected to quickly become autonomous in handling their daily and weekly tasks. Periodic reviews are conducted to ensure employee compentency and continued goodness of fit.

This position serves patients seen at all four IPG locations, but the individual will be based in Westfield.


Responsibilities of this position include:

• Verify patients' insurance eligibility and coverage
• Enter patient data and benefits information
• Determine financial appropriateness of prospective patients for admission to treatment
• Answer phone calls, provide patient financial information as needed
• Produce accurate and updated patient statements as needed
• Interact daily with practice's main medical biller and administrators
• Receive and post paper and faxed insurance responses to medical claims
• Reconcile patient fees and financial responsibilities
• Followup directly with clients regarding discrepancies or changes to their insurance coverage or denied credit cards
• Arrange and implement payment plans for patient debt
• Offload old/bad debt to collections company, reconcile paid balances
• Answer patients' and therapists' billing questions as needed
• Other administrative tasks assigned by Insight, such as making copies, filing, scanning, faxing and mailing documents, etc.

Experience working in outpatient behavioral health, or with InSync EHR software, a plus.


Pay:
$ $21.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Private practice

Experience:

• Customer service: 2 years (required)
• Accounts receivable: 2 years (required)

Ability to Relocate:

• Westfield, NJ 07090: Relocate before starting work (required)

Work Location:
In person