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    Administrative Assistant, Operations - Cambridge, United States - Vericel Corporation

    Vericel Corporation
    Vericel Corporation Cambridge, United States

    2 days ago

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    Description

    Job Description

    Job Description

    Vericel Corporation, a leader in advanced therapies for the sports medicine and severe burn care markets, has an exciting opportunity for a top performing Administrative professional looking to join and contribute to a commercial stage company with an established portfolio of unique advanced cell therapies and specialty biologics. Reporting directly to Operations Management at Vericel, this is a great opportunity to join a high growth company with a strong balance sheet supported by a talented team of professionals who are committed to improving the lives of the patients we serve.

    POSITION SUMMARY

    Reporting to the Senior VP of Operations as a primary point of contact for all visitors at Vericel's 64 Sidney Street location. Support administrative needs of the organization. Take and direct calls and messages to the appropriate departments and maintain security logs. Ability to multi-task and prioritize work, providing exceptional customer service to employees, leaders, outside visitors, vendors, and clients on administrative needs as required.

    DUTIES AND RESPONSIBILITIES

    Essential Functions:

    • Oversee all front desk activities, greet visitors to the site and notify staff of arrivals. Work with leader to ensure there is always coverage at the front desk.
    • Answer Vericel's main phone line and direct callers to appropriate departments. Also includes addressing calls to Administrative Assistant's work cell phone.
    • Collaborate with building safety and security staff to provide employees appropriate guidance or direct visitors upon arrival.
    • Maintain the facility communications via monitors throughout the facility.
    • Field emergency calls from within the site according to established protocols.
    • Maintain parking pass validations in accordance with established protocols.
    • Sort and distribute incoming mail or packages as needed.
    • Manage and distribute supplies as needed.
    • Support the SVP Operations with daily business requirements including scheduling meetings, managing calendars, booking travel arrangements or processing expense reports.
    • Administer Wishlist Recognition program for the Operations team.
    • Coordinate and distribute sitewide or large group food delivery to 64 Sidney.
    • Support administrative requirements related to employee engagement events.
    • Monitor and respond to Front Desk email requests, prioritizing work under the guidance of the SVP Operations.
    • Support new hires during the Onboarding process by greeting them on their first day, providing guidance and needed resources such as office nameplate, mailbox, security badge, copy of Corporate Directory, and other necessary office supplies.
    • Schedule meetings, track responses; coordinate audio-visual and technology requirements, order catering services, etc., as needed.
    • Other administrative responsibilities as required.

    Leadership Responsibilities:

    • Understanding, observing, and adhering to the goals and policies outlined in Vericel's Code of Business Conduct and Ethics
    • Being honest and treating people with respect and courtesy.
    • Constantly striving to make Vericel a great place to work, and a company respected for the quality of its people and products.
    • Serving as role models for our fellow employees and business partners by acting responsibly, fairly, and honestly in our dealings and exercising sound judgment in performing our jobs.

    QUALIFICATIONS, EDUCATION AND EXPERIENCE

    Basic Qualifications:

    • College degree preferred plus 1+ years of administrative experience OR
    • High school diploma plus 4+ years of administrative experience.
    • Experience with Microsoft Office 365.
    • Excellent customer service and written/verbal communication skills.
    • Experience in a professional office environment.
    • Demonstrated use of discretion, professionalism and courtesy.

    Preferred Education and Experience:

    • Experience working with Concur to schedule travel and/or manage expense reports.
    • Experience with coordinating large group or companywide events/meetings.

    WORKING CONDITIONS AND PHYSICAL DEMANDS

    • May be required to sit for an extended period of time.
    • May be required to occasionally lift up to 25 pounds.

    EEO Statement

    All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer.

    Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.

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