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    Customer Service Specialist - Peoria, United States - Clae Goldman Team

    Clae Goldman Team
    Clae Goldman Team Peoria, United States

    2 weeks ago

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    Description


    Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.

    If this posting sounds like a job you'll love, we highly encourage you to apply.


    Responsibilities:

    • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
    • Regularly meet with sales lead to receive the newest service and product knowledge
    • Reply to incoming calls from customers including product and service questions, general information, and complaints
    • Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project
    • Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs
    • Develop and maintain strong relationships with clients and community stakeholders
    • Meet and exceed weekly and monthly sales targets Qualifications:
    • Must possess exemplary interpersonal skills, communication skills, and active listening skills
    • Strong knowledge of customer interface and interaction
    • High school graduate, G

    ED recipient, or equivalent Compensation:
    $60,000 - $70,000 yearly


    • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
    • Regularly meet with sales lead to receive the newest service and product knowledge
    • Reply to incoming calls from customers including product and service questions, general information, and complaints
    • Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project
    • Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs
    • Develop and maintain strong relationships with clients and community stakeholders
    • Meet and exceed weekly and monthly sales targets
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