Air Export Agent - Cerritos, United States - OTX Logistics

Description

Job Overview:
This is temporary position, 8-12 weeks to help in our Air Export department, you MUST have Cargo wise experience and knowledge in Air Export


Responsibilities:


Opening Export files
All correspondences, relevant to a specific job file, must be kept in the job file at all times.

• Perform credit check on all files according to OTX credit control policy and escalate irregularities where

appropriate.

• Send DRAFT BOL to agent and customers for approval.
• Ensure OTX quote is on file including Cost and Sell rate to client.
• Ensure all filing, both physical and electronic, is done regularly, tidily and accurately.
• Send Pre-alerts on a timely manner-Air -Day before Uplift, Ocean
• 2 days after departure.
• All actions must be recorded on the job files.
• Monitor requests and issues-including confirmation of receipt of departure notices, invoices, and etc.
• All quotes must be sent using OTX Quote sheets via PDF format.
• Must be answered within the same working day.
• All communications via telephone, e mail, Facsimile etc. are to be handle in a professional manner, as

this reflects our company (we are here to build close and strong relationships with all our Customers,


Handling Procedure of File

• Updating export statuses to overseas agent and customers upon departure (Same day of departure).
• Making sure originals are courier out.
• Resolve issues for customers independently.
• Ensure arrival at destination and complete delivery with POD.

Arranging Pick ups

• Requesting competitive pick up rates.
• Maintain quotes and communication from carrier/vendor.
• Update pick up schedules accordingly to all parties involved.

Processing invoices (including price conversions and verifying shipment weight and volume)

• Maximize profitability on all files handled as well as to be cost conscious at all times.
• Make sure all cost and sell rates are updated and entered in system.
• Invoice must be completed and issued to customer within 5 days of departure.
• Ensure all areas of Finance (Vendor Invoices & Client Invoices) are addressed and resolved as soon as

possible.


Job Types:
Full-time, Temporary


Pay:
$23.00 per hour


Schedule:

• 8 hour shift
• Monday to Friday

Work Location:
In person