- Associate's degree in computer science, information technology or related field
- Professional experience in working with computers and applications: at least 1 year
- Knowledge of computer hardware, software and networks
- Knowledge and experience in computer scripting
- Have or be able to obtain Microsoft Certified Professional (MCP) certification within one (1)year of date-of-hire
- Have or be able to obtain Comp TIA A+ Certification within one (1) year of date-of-hire.
- Excellent verbal and written communication skills.
- The City of Ann Arbor, at its discretion, may consider an alternative combination of formal education and work experience.
- Bachelor's degree in computer science, information technology or related field
- At least two years of experience in working with computers and applications
- Microsoft Certified Solution Expert (MCSE) and/or Microsoft Specialist certification
- Knowledge and experience in computer programming/scripting
- Valid MI Driver's License
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Help Desk Support Specialist - Ann Arbor - A2
Description
Help Desk Support Specialist-Full-timeSalary: $57,200 to $65,000 (Offer will be commensurate with experience)
Benefits offered for this opportunity: Non-Union Benefits Summary
Role Summary:
Provides first line technical support to the City's Information Technology (IT) users. Responds to a variety of service requests including, troubleshooting of software, hardware and network issues, implements new hardware/software, documents procedures, problems and resolutions. Works on related IT projects.
Education, Training and Experience Required:
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
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IT Support Specialist
Only for registered members Ann Arbor
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IT Support Specialist
Only for registered members Ann Arbor, MI
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IT Support Specialist
Only for registered members Ann Arbor
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Technical Support Specialist
Only for registered members Ann Arbor, MI
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Imaging Support Specialist
Only for registered members Ann Arbor, MI
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Imaging Support Specialist
Only for registered members Ann Arbor, MI
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Technical Support Specialist
Only for registered members Ann Arbor
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Imaging Support Specialist
Full time Only for registered members Ann Arbor
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Technical Support Specialist
Only for registered members Ann Arbor
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Imaging Support Specialist
Part time Only for registered members Ann Arbor
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Residential Support Specialist
Part time Only for registered members Ann Arbor
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Imaging Support Specialist
Only for registered members Ann Arbor
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Imaging Support Specialist
Only for registered members Ann Arbor
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L3 Support Specialist
Only for registered members Ann Arbor
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Residential Support Specialist
Part time Only for registered members Ann Arbor
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Imaging Support Specialist
Full time Only for registered members Ann Arbor
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Customer Support Specialist
Only for registered members Ann Arbor
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Imaging Support Specialist
Only for registered members Ann Arbor
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Customer Support Specialist
Only for registered members Ann Arbor, MI
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Technology Support Specialist
Only for registered members Ann Arbor, MI
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Behavioral Support Specialist
Only for registered members Ann Arbor, Michigan, , United States