- Lead Synchrony's SRE Community of Practice, driving best practices, engagement and identifying and prioritizing reliability improvement opportunities.
- Provide technical guidance and mentorship to other engineers on reliability and scalability best practices, tools, and methodologies.
- You will evangelize SRE best practices around observability, infrastructure management, and support.
- You will be responsible for fostering an engineering culture, driving a team of SREs toward operational excellence by adopting industry best practices.
- Supporting new and existing product observability through the creation and monitoring of metrics, logs and tracing. Able to assist in drafting SLO, SLI, and SLAs, also reviewing, and advising on Service or Product Design Review.
- Work closely with development teams, product, and customer service groups to identify, triage, and mitigate issues
- Participate and respond to critical incidents promptly and efficiently, performing troubleshooting and incident management as needed.
- Collaborate with development and product teams to ensure that applications and systems are designed and implemented with reliability, scalability, and performance in mind.
- Automate and streamline operational processes, from deployment to monitoring and alerting, to improve efficiency and reduce manual error.
- Monitor systems and applications for performance, availability, and security, and respond to issues quickly and efficiently.
- Continuously improve systems and applications' reliability, scalability, and performance through root cause analysis, code and architecture review, and proactive monitoring.
- Provide technical leadership, drive projects, define charter for the team, and plan short-term & long-term technology roadmaps.
- Work with cross-functional, cross-regional engineering, product and supporting teams on delivering key results, formulate the service standards, and continuously optimize the service quality.
- Create accountability by defining and managing SLA/SLO/SLI for the team and align them with our partners & customers.
- Implement SRE practices around incident management and post-mortems.
- Perform other duties and/or special projects as assigned.
- Bachelor's degree and minimum of 8+ years of hands-on Technology experience within a data center or in lieu of degree High School Diploma and 12+ years of hands-on IT experience within a data center, project and personnel management experience
- Minimum 3 years of management experience
- Minimum 3 years of experience in Project Management
- Demonstrated stakeholder focus – evaluates decisions through the eyes of the stakeholder; builds strong stakeholder relationships.
- Familiarity with running production grade services at scale for E-Commerce business and understanding cloud native technologies and networking
- Experience working with cross regional teams around the globe
- Experience in defining and leading operating processes for effectively managing the SRE Core and Platform organization.
- Running core operations, strategic planning, organizational communications, development programs and Project to Support process
- Have initiated and driven critical projects based on emergent business needs, scaling from strategy development to tool and solution selections / development, implementation and running the show
- Hands-on experience with monitoring, alerting, predictive maintenance.
- Hands-on experience with Cloud services such as AWS Stack (kinesis, S3, Redshift, EC2, Quick sight) and GCP
- Managing infrastructure as code by leveraging provisioning and configuration management tools such as Terraform and Ansible
- Experience as an Admin in APM tools such as Splunk, Datadog, New Relic, AppDynamics, Dynatrace and PagerDuty.
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
- Strong work ethic with the ability to work independently and work in a remote environment
- You must be 18 years or older
- You must have a high school diploma or equivalent
- You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
- You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
- Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
- If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
-
AVP, Reliability Engineer
1 day ago
Synchrony Stamford, United StatesLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., · Denver, CO · or · City and state must be separated by a comma followed by a space (e.g., · Houston, TX ) · Synchrony · AVP, Reliability Engineer · in · Stamford , · Connecticut · ...
-
VP, Site Reliability Engineer
1 day ago
Synchrony Stamford, United StatesJob Description: · Role Summary/Purpose: · As the Site Reliability Engineer (SRE), you will be critical in ensuring our technology products' reliability, scalability, and performance. You will participate in designing and implementing highly available and fault-tolerant systems w ...
-
VP, Site Reliability Engineer
1 week ago
Synchrony Financial Stamford, United StatesJob Description: · Role Summary/Purpose: · As the Site Reliability Engineer (SRE), you will be critical in ensuring our technology products' reliability, scalability, and performance. You will participate in designing and implementing highly available and fault-tolerant systems ...
-
Release and Reliability Engineer
2 days ago
Solomon Page Greenwich, United StatesOur client, a well established FinTech based in Greenwich CT, seeks a Release and Reliability Engineer with good technical knowledge and ability to communicate effectively. To be successful in this role you need to be able to solve complex problems and explain their solution. The ...
-
Release and Reliability Engineer
2 weeks ago
Interactive Brokers Greenwich, United StatesJob Description · Job DescriptionJoin the INTERACTIVE BROKERS Team · Interactive Brokers has been at the forefront of the Fin-tech space for over 42 years and we pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries t ...
-
Engineer Reliability
2 weeks ago
JetBlue Airways Queens, United StatesPosition Summary · The Engineer Reliability reports to the Manager Reliability and is responsible for aircraft, power plant and component trend/performance analysis in support of the Reliability portion of the Continuing Analysis Surveillance System (CASS). · Essential Responsib ...
-
AVP, Reliability Engineer
4 days ago
Synchrony Stamford, United States Paid WorkJob Description: · Role Summary/Purpose: · The AVP, Reliability & Automation Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in thi ...
-
VP, Site Reliability Engineer
3 weeks ago
Synchrony Financial Stamford, United StatesJob ID: E Job Description: Role Summary/Purpose: As the Site Reliability Engineer (SRE), you will be critical in ensuring our technology products' reliability, scalability, and performance. You will participate in designing and implementing highly available and fault-tolerant sys ...
-
VP, Site Reliability Engineer
3 weeks ago
Synchrony Financial Stamford, United StatesJob ID: E2401959 · Job Description: · Role Summary/Purpose: · As the Site Reliability Engineer (SRE), you will be critical in ensuring our technology products' reliability, scalability, and performance. You will participate in designing and implementing highly available and fa ...
-
VP, Site Reliability Engineer
2 weeks ago
Synchrony Stamford, United StatesJob Description · Role Summary/Purpose: · As the Site Reliability Engineer (SRE), you will be critical in ensuring our technology products' reliability, scalability, and performance. You will participate in designing and implementing highly available and fault-tolerant systems ...
-
Reliability Engineer
2 weeks ago
Madison Approach Yonkers, United StatesJob Description · Job DescriptionOur client, a manufacturing company in Yonkers, NY, is seeking a Reliability Engineer for their Quality Assurance team. BS in Engineering and a minimum of 10 years' experience providing engineering support to manufacturing in the transportation in ...
-
Release and Reliability Engineer
3 weeks ago
Action Tech Staffing Greenwich, United StatesOur Fintech client is looking for a Release and Reliability Engineer who will work as a full time employee onsite in Greenwich, CT 4 days a week and 1 day remote. All applicants must be local to NJ, NY or CT to be considered. · We are looking for a DevOps Engineer with good techn ...
-
Release and Reliability Engineer
3 weeks ago
Action Tech Staffing Greenwich, United StatesOur Fintech client is looking for a Release and Reliability Engineer who will work as a full time employee onsite in Greenwich, CT 4 days a week and 1 day remote. All applicants must be local to NJ, NY or CT to be considered. · We are looking for a DevOps Engineer with good tech ...
-
Release and Reliability Engineer
2 weeks ago
Action Tech Staffing Greenwich, United StatesOur Fintech client is looking for a Release and Reliability Engineer who will work as a full time employee onsite in Greenwich, CT 4 days a week and 1 day remote. · All applicants must be local to NJ, NY or CT to be considered. · We are looking for a DevOps Engineer with good t ...
-
Release and Reliability Engineer
2 weeks ago
Solomon Page Greenwich, United StatesWe are looking for a DevOps Engineer with good technical knowledge and ability to communicate effectively understanding complex problems and explain their solution. The position is well-suited for an organized individual who can meet deadlines, follow written procedures. · You wi ...
-
Release and Reliability Engineer
2 weeks ago
Solomon Page Greenwich, United StatesWe are looking for a DevOps Engineer with good technical knowledge and ability to communicate effectively understanding complex problems and explain their solution. The position is well-suited for an organized individual who can meet deadlines, follow written procedures. · You w ...
-
Release and Reliability Engineer
1 week ago
Interactive Brokers Greenwich, United StatesJob Description · Job Description · Join the INTERACTIVE BROKERS Team · Interactive Brokers has been at the forefront of the Fin-tech space for over 42 years and we pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundar ...
-
Release and Reliability Engineer
1 week ago
Solomon Page Greenwich, United StatesWe are looking for a DevOps Engineer with good technical knowledge and ability to communicate effectively understanding complex problems and explain their solution. The position is well-suited for an organized individual who can meet deadlines, follow written procedures. · You w ...
-
Site Reliability Engineer
1 week ago
ROKT Farmingdale, United States PermanentWe are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transacti ...
-
Quality & Reliability Engineering
6 days ago
eTeam Inc Hauppauge, United StatesPay Rate: $90/Hour · Quality & Reliability Engineer · Level III Minimum 7 years exp. · Electro-Mechanical background · Aerospace industry exp. preferred, but Automotive, Industrial & Commercial, or Transportation acceptable · Problem-solving and ability to work independently a MU ...
VP, Site Reliability Engineer - Stamford, United States - Synchrony Financial
Description
Job Description
Job Description:
Role Summary/Purpose:
As the Site Reliability Engineer (SRE), you will be critical in ensuring our technology products' reliability, scalability, and performance. You will participate in designing and implementing highly available and fault-tolerant systems while working closely with the development team to deliver high-quality products. In addition, you will work on complex and challenging problems, develop innovative solutions, and contribute to a dynamic and collaborative team environment. If you have a passion for solving complex technical issues and ensuring the highest levels of system performance, we want to hear from you
We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Qualifications/Requirements:
Desired Characteristics:
Grade/Level: 13
The salary range for this position is 150, ,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Job Family Group:
Information Technology