- Maintains utmost level of confidentiality at all times.
- Adheres to hospital policies and procedures.
- Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
- Adheres and complies with customer service standards and dress code as set forth by the hospital and the department.
- Demonstrates thoroughness and dependability.
- Demonstrates excellent organizational skills.
- Must be detail-oriented.
- Must be able to manage multiple tasks in a busy medical office environment.
- Must be able to effectively communicate and work with patients, family and physicians.
- Must be able to effectively work as a team member.
- Other duties as assigned.
- Schedule patients for necessary procedures using the appropriate scheduling system.
- Gather pre-registration/pre-admission information.
- Reschedule patients upon patient/physician request.
- Document cancellations/no-shows in the appropriate scheduling system.
- Page medical staff when appropriate.
- Document telephone encounters as appropriate to clinic/department.
- Manage an appointment waiting list.
- Contact patients for appointment scheduling from a follow-up list.
- Call patients to confirm appointment times and offer any other pertinent information such as attendance requirements, education, directions, parking information, etc.
- Review schedule/pre-registrations to identify potential duplicate medical record numbers.
- Identify patients with multiple same-day visits to match demographic and insurance data for each pre-registration.
- Verify insurance eligibility and coverage for anticipated procedures.
- Obtain insurance authorizations from referring physicians when necessary/appropriate.
- Obtain insurance authorizations from payors when necessary/appropriate.
- Identify co-payment agreements in preparation for collection at the time of service.
- Maintain correct balance of petty cash on a daily basis.
- Close recurring accounts when appropriate.
- Reconcile insurance card copies with completed registrations.
- Batch reminder letters for families and physicians.
- Disseminate incoming office mail.
- Review schedules prior to appointment date and assist in resolving scheduling conflicts.
- Prepare medical records prior to appointment (i.e. request medical records from file room, prepare forms packets, gather and attach necessary diagnostic reports, etc.).
- Batch appointment cancellation/no-show letters to families and physicians.
- Accurately register patients according to training guidelines when the patient presents for services.
- Collect and record co-payments or prompt payment agreements and issue receipt of payment to payor.
- Make a clear copy of insurance card.
- Ensures consent for appropriate level of care is obtained and any additional documentation necessary from the family is obtained and copied.
- Issue patient identification card or wrist-band as appropriate.
- Perform necessary follow-up scheduling at discharge.
- Reconcile medical records.
- Process physician orders and/or referrals.
- Mark no-shows and no-shows to reschedule in the appropriate scheduling system.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- BLS Preferred
-
Medical Office Specialist
6 days ago
Driscoll Children's Hospital McAllen, United StatesWhere compassion meets innovation and technology and our employees are family. · Thank you for your interest in joining our team Please review the job information below. · General Purpose of Job: · Reporting to the department manager/director, this position is responsible for t ...
-
Medical Office Specialist
1 week ago
Driscoll Children's Hospital McAllen, United StatesWhere compassion meets innovation and technology and our employees are family. · Thank you for your interest in joining our team Please review the job information below. · GENERAL PURPOSE OF JOB: · Reporting to the department manager/director, this position is responsible for t ...
-
Office Manager Reception
1 week ago
FusionTech Lopezville, United StatesJoin us in shaping the workplace of tomorrow at an innovative and future-oriented company in Lopezville. · Kern Rollladenbau & Sonnenschutz GmbH is an established medium-sized craft business with its headquarters in Hohentengen. Since 1970, we have been specialists in sun and wea ...
-
Dispatcher: Local Transport
2 weeks ago
Nexus Innovations Alton, TX, United States Freelance**TODAY YOU DISCOVER YOUR NEW CAREER PATH.** · **TOMORROW YOU DISCOVER NEW WAYS TO CONNECT THE WORLD.** · We are DHL Freight - a diverse team of 13,000 road freight experts and certified freight specialists from all cultures. We operate in more than 40 countries and are proud to ...
-
Business Travel Expert
2 weeks ago
NovaWorks Alton, TX, United States FreelanceThe DER Touristik Group is the travel division of the REWE Group and is one of the leading travel companies in Europe. With over 130 companies under its umbrella, the DER Touristik Group employs 9,400 people in 16 European countries. Every year, millions of guests travel with one ...
-
Area Manager Berlin
1 week ago
Spectrum Innovations Edinburg, United StatesWe are looking for reinforcements for our consulting team in the field. Become part of ASS and help us create inspiring learning spaces worldwide with your commitment. · As a specialist consultant for educational institutions, you will support our customers in the Berlin area in ...
-
Service Office Manager Inventory Management
1 week ago
SilverTech Murillo, United StatesThe STADT UND LAND Wohnbauten-Gesellschaft mbH is one of the largest urban housing companies in Berlin. Whether new construction or renovated old buildings - we offer the full range of living options in the capital for all citizens. Our portfolio of over apartments is primarily l ...
-
Clerk (m/f/d) Goods Receipt Siemens
2 weeks ago
Terra Nova Group Palmview South, TX, United States FreelanceAIDe PersonalService - with over 30 years of experience, we are the specialist for temporary staffing and recruitment. We are a successful owner-managed company providing personnel services in the fields of AUTOMOTIVE, AVIATION, ELECTRICS, HEALTHCARE, HOSPITALITY, INDUSTRIES, LOG ...
-
Bilingual Primary Care Physician
5 days ago
Optum Mcallen, TX, United StatesJob Description · A partner of the Optum Care network, WellMed Medical Group is seeking a physician to join our Home & Supportive Care team in Hidalgo County , based out of McAllen, Texas. · Position Highlights: · Practice with a multi-disciplinary team of health care provider ...
-
Program Specialist
1 day ago
TotalMed McAllen, United States*Position Title *– Program Specialist (Social Worker) · *Address *– Remote McAllen TX - does require travel to team meetings a few times per year. · *Pay*: $22.75/HR · *Hours *– M-F 8AM-5PM · *Position Purpose:* · The Program Specialist (Social Worker) will conduct screening and ...
-
Cardiac Cath Lab Tech
1 week ago
UHS McAllen, United StatesResponsibilities · POSITION SUMMARY: · Assists Cardiologist in performing Diagnostic and interventional procedures; Performs quality control procedures as required by the manufacture; Evaluates all orders, verifies them with cardiologist and ensures proper lab results and histor ...
-
Cardiac CT Navigator
1 week ago
Universal Health Services MCALLEN, United StatesResponsibilities · POSITION SUMMARY: · Assists Cardiologist in performing Diagnostic and interventional procedures; Performs quality control procedures as required by the manufacture; Evaluates all orders, verifies them with cardiologist and ensures proper lab results and histor ...
-
Upperline Health Mcallen, United StatesABOUT US · A Specialty Path to Good Health · Upperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients t ...
-
Training 2024
1 week ago
Apex Dynamics Doolittle, United StatesTraining Specialist (m/f/d) for Warehouse Logistics - ID: 7768With employees in 21 countries, the Dussmann Group offers over 100 services related to people. Dussmann Speidel Elektro GmbH stands for innovative energy solutions in the fields of electrical, security, data and commun ...
-
ROI Medical Records Specialist
1 week ago
MRO McAllen, United StatesThe ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests\* · _*\*Bilingual preferred.*_ · _*TASKS AND RESPONSIBILITIES:*_ · * Determines records to be released by reviewing ...
-
Logistics Specialist
2 weeks ago
Neptune Enterprises Citrus City, TX, United States Freelance**Logistics Specialist (m/f/d) / Warehouse Logistics Specialist (m/f/d)** · For our client in **Böblingen**, a mechanical engineering company, we are looking for a **Logistics Specialist (m/f/d) / Warehouse Logistics Specialist (m/f/d)** in the areas of warehouse, shipping, and r ...
-
Fiscal Support Specialist
1 week ago
C2 GPS- Lower Rio Grande Workforce McAllen, United StatesJOB SUMMARY: · The Fiscal Support Specialist is responsible for providing financial and administrative support to the Fiscal Operations team. · ESSENTIAL FUNCTIONS: · • Processes employee data changes and bi-weekly payroll and reviews for accuracy and completeness. · • Prepares, ...
-
K-12 Sales Specialist
1 day ago
Affinity Group McAllen, United StatesJob Description · Job DescriptionK-12 Sales Specialist (Food Broker) · The Affinity Group is seeking a K-12 Sales Specialist to make their mark in our Texas Valley market. · Who we're looking for: · We're searching for a motivated outside sales pro that is passionate about the K- ...
-
Fiscal Support Specialist
1 week ago
C2 GPS - Lower Rio Grande Workforce McAllen, United StatesJOB SUMMARY: · The Fiscal Support Specialist is responsible for providing financial and administrative support to the Fiscal Operations team. · ESSENTIAL FUNCTIONS: · •Processes employee data changes and bi-weekly payroll and reviews for accuracy and completeness. · •Prepares ...
-
ROI Medical Records Specialist
1 week ago
MRO McAllen, TX, United StatesROLE: The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*TASKS AND RESPONSIBILITIES:Determines records to be released by reviewing requestor information in accordance ...
Medical Office Specialist - McAllen, United States - Driscoll Children's Hospital
Description
Where compassion meets innovation and technology and our employees are family.Thank you for your interest in joining our team Please review the job information below.
General Purpose of Job:
Reporting to the department manager/director, this position is responsible for the support functions necessary to accomplishing the objective of the department. These include, but are not limited to functions under the categories of telephone support, patient accounting, clinical support, patient scheduling, registration and patient discharge.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.
General Requirements
