Practice Manager - Bethesda, United States - Forefront Dermatology

Forefront Dermatology
Forefront Dermatology
Verified Company
Bethesda, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:

Come Join our Team

Cosmetic Surgery Associates is loooking for its next Practice Manager

Summary

Responsibilities:


  • Performance Results: Analyze trends in revenue, productivity, appointments, work days and patient flow to maximize practice growth and provider performance. Oversee physician and staff schedules to manage time off in order to maximize patient convenience while also managing practice expenses to maintain practice profitability.
  • Drive sales through effective marketing initiatives, promotions, and upselling techniques.
  • Develop and manage budgets, ensuring the efficient allocation of resources and the achievement of financial targets.
  • Monitor revenue and expenses, identify opportunities for cost savings, and implement strategies to maximize profitability.
  • Oversee and drive sales through omnichannel marketing
  • Leadership: Maximizes clinic operational efficiency, customer service, and performance, as well as physician and midlevel provider satisfaction through effective leadership.
  • Clinic Team Leader/Manager oversight
    :_Biweekly checkin _for review of clinic operations and planning for upcoming changes including but not limited to:
  • Staff issues, development and training, and work schedules
  • Addressing physician, TL/managers, and staff concerns
  • Coaching on areas of team leader responsibility as needed
  • Equipment or supply needs and / or issues
  • Review staffing analysis and staff schedules for the upcoming 3 months presented by TL/managers and provide direction as needed (minimum once per month)
  • Review office economic performance
; assess opportunities to better fill schedules and control supply and labor costs.

  • Develop and review Key Performance Indicators (KPIs).
  • Support timely collection of patient A/R
  • Collaborate with Clinic Leadership
    :_Monthly meeting with clinic leadership team (Physicians, Providers, Forefront Management and TL/Managers)_ for review of clinic operations and planning for upcoming changes including but not limited to:
  • Review office economic performance
  • Review Key Performance Indicators (KPIs)
  • Discuss and address questions and concerns
  • Extended operations team oversight
    :_Bimonthly clinic managers meeting __to:_
  • Present standardized companywide managers meeting topics which include aspects of operational management, customer service, compliance and leadership training.
  • Discuss additional content specific to particular clinic
  • Provide managers with assignments to present at each monthly meeting.
  • Review office economic performance
; assess opportunities to better fill schedule and control supply and labor costs.

  • Review Key Performance Indicators (KPIs)
.

  • Clinic Reviews:
  • Complete standard quarterly clinic review and written summary report including but not limited to reception and clinic operations, CLIA, HIPAA, OSHA
  • Meet with physicians, providers, Forefront management and managers to review quarterly review report, KPIs and address questions and concerns
  • Provides Forefront management with written report
  • Review office economic performance
; assess opportunities to better fill schedule and control supply and labor costs.

  • Weekly Reporting:
  • Communication/Advocacy: Prepares for and actively participates in required management meetings including but not limited to meetings with VP of operations, physician advisor and other administrative or operational meetings as scheduled. Is the liaison between Support Services and the clinic and bridges the gap between the two to help improve support.
  • Training Material/Content Development:
  • Develops and keeps updated TL/managers and Clinic staff training materials in collaboration with RCMs and Support Services managers.
  • Develops content for monthly TL/managers meetings in collaboration with RCMs and Support Services managers when needed.
  • Human Resources/Staffing:
  • Responsible for overall clinic staffing performance whether completed themselves or through TL. This includes interviewing, selection, hiring, terminations, performance reviews, orientation, training and time and attendance.
  • Recruit, train, and supervise a team of skilled professionals including estheticians, nurses, and support staff.
  • Directly responsible for clinic TL/managers' orientation and accountable for TL/managers' performance.
  • Oversees accuracy of clinic staff work schedules and provides feedback to TL/managers as needed.
  • Reviews staff time & attendance reports and manages issues as appropriate.
  • Ensures all staff are trained effectively
  • Ensures managers leads effective quarterly staff meetings
  • Ensures team leader is effectively managing clinic operations to the satisfaction of the physician and midlevel providers and in accordance with company policies and procedures, values, and mission.
  • Performance reviews:
  • Responsible for/oversees completion of 90 day and annual staff performance reviews for direct reports.
  • Ensures clinic TL/manager complet
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