Client Service Coordinator - Chicago, United States - Playfly Sports

Playfly Sports

Verified Company

Chicago, United States

5 days ago

Posted by:

Mark Lane

beBee recruiter

Description

CLIENT SERVICE COORDINATOR
Chicago, IL

Hybrid

THE RUNDOWN
Playfly Sports is looking for a Client Service Coordinator to join our team in Chicago, IL.

The Client Service Coordinator (CSC) will be responsible for supporting revenue growth for all linear offerings within a set of accounts by assisting with the sales process to agencies.

The CSC will develop an understanding of Playfly's Integrated Linear & Digital offerings and manage the fulfillment of ad orders from initial placement to paid invoice.

WHAT YOU'LL ACCOMPLISH

Review prepared sales packages and book advertisement orders for multiple agencies across local and regional sports networks via internal Ad Management system
Monitor Air Time to track if ad orders meet contract deliverables. Resolve discrepancies by rebooking orders with guidance from Client Service Representative
Act as firstlevel support to ad agencies with value requests, questions and order revisions and escalate complex issues as needed
Provide background and research on potential client targets and categories as requested by senior members of the sales team
Create and format Excel reports in support of the sales function
Collaborate with and support the Client Service Representative on all account stewardship processes
Build understanding of industry and remain current on all relevant sports issues and events
Attend sales meetings, edit proposals and complete administrative tasks to assist with comprehensive sales process
Manage priorities among respective accounts as assigned by senior members of the sales team
Other jobrelated duties as assigned

WHAT YOU'LL BRING

High School Diploma required, Bachelor's Degree preferred
Previous office experience required
Experience in a related area or strong desire to build a career in sports media marketing is preferred
Interest and general understanding of the sports industry
Familiarity with Wide Orbit and STRATA, or similar systems preferred
Strong attention to detail, excellent verbal and written communication skills are necessary
Proficiency in PowerPoint is required
Strong organizational skills and a proven ability to work as a member of a team and individually
Ability to multitask and manage competing priorities

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

This role takes place in an office setting and is a sedentary role
Minimal travel may be required to attend meetings, conduct trainings, etc.

WHAT WE DO

WHAT WE STAND FOR

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it's just the right thing to do.

Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive.

We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT
Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity.

Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.

We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

**ACCOMMODATIONS