Client Services Support - Philadelphia, United States - Novick Corporation

Novick Corporation

Verified Company

Philadelphia, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Client Services Support Needed

Novick Corporation

3660 S Lawrence Street

Philadelphia, PA 19148
We are a service oriented food distribution company located in South Philadelphia that specializes in childcare nutrition. We care about our clients, the communities we serve, and most importantly, our staff.

As a Client Services Support Team Member for our company, you will be eligible for a competitive benefits package (includes medical, vision, dental, long-term disability, life insurance and 401(K) plan), work-life balance, personal and professional growth and development and join our Top Workplace & Great Place To Work award winning staff.

Our staff are invited to participate in our Company events, staff appreciation events, farm volunteer opportunities, holiday parties, raffles, contests, giveaways, and more.

Who are we looking for?

_ Someone with good

Communication Skills:
_

We are looking for someone with good interpersonal communication skills who can handle a fastpaced environment with professional customer service skills, and help out with any questions, issues or concerns to our clients.

Someone with Experience:

Our support team members must have a high school diploma or GED, previous office environment experience and exceptional computer skills.

What would you be doing?

Supporting clients with a variety of issues that may arise; anything from delivery, products, orders, system troubleshooting, to name a few. Resolving any and all client issues
Providing client support regarding products, pack size, suggestions, menu ideas, special product requests, reporting product issues and/or questions daily.
Running and analyzing daily reporting that are time sensitive (For Product Shortages, Orders, & Order Status Confirmations).
Communication reporting delivery delays, route alerts, delivery day adjustments or changes, missing products, etc. This includes consistent communication with Drivers/ Operations Team.