- Lead the Business Unit Services Team for GCO, set the strategic direction for the organization in support of business objectives and ensure the structures and processes needed to effectively deliver are in place. Ensures commitments are delivered & objectives are met.
- Translate the Business Unit Executive vision into strategy and work towards a plan for successful execution.
- Set and maintain strategy for Business Systems and Services in support of GCO, ensuring the optimization of the systems across Sales and Lam.
- Deliver a combined business and IT roadmap to support GCO and IT strategy for the delivery of increased business capabilities, improved services, and reduced time and cost of delivery.
- Provide level 3 partnership, engaging with business leaders and executives to deliver business unit commitments. Executive alignment of programs and strategies across GCO.
- Collaborate in a cross-functional matrixed environment to deliver innovative services and solutions to business needs.
- Provide continuity and visibility across GCO and Lam programs.
- Interact, influence, and align with all levels of Lam management and executives while delivering services and capability to GCO.
- Develop the organizations skills, capabilities, and processes to meet GIS and GCO challenges and opportunities.
- Assist GCO with vendor selection and management major outsourcing and software agreements. Manage vendor engagements both within GIS and in partnership with business units for business specific resources and services.
- Minimum of seven (7) years of IT and Sales business experience.
- 3+ years' experience in successfully leading and managing diverse cross functional programs.
- Demonstrated business relationship management and leadership.
- Understanding of Sales processes, challenges, and opportunities.
- Technical experience required; SDLC, Agile & Scrum methodology experience required.
- Understanding of the business systems and services required to run GCO efficiently and effectively.
- Background in SAP ERP systems (ECC and S/4), CRM platform such as Salesforce, MS Dynamics, or SAP C4C and custom home-grown applications.
- Strong cross-group collaboration skills and experience working across multiple teams both within the division and across the company.
- Excellent interpersonal, human relations, written, verbal and listening communication skills.
- Experience managing a team, directly and in a matrix organization.
- Project management experience
- Sound understanding and experience with SAP S/4 implementations with CRM.
- Experience with designing business processes and how to design business processes with S/4 functionality in mind.
- Constant learner and keeps up to date with new functionality in S/4
- SAP certification preferred for Sales functions.
- Business knowledge of Customer Engagement, Business Development & Sales Operations, and business process knowledge of a manufacturing industry
- Experience with any of the ERP & CRM systems.
- Experience in a global, multinational environment.
-
Lam Research Livermore, United StatesThe Group You'll Be A Part Of · Lam Research is looking for an experienced Business Relationship Manager to be part of a dynamic IT team supporting Lam's Global Customer Operations (GCO) Business Unit. This position's primary responsibility is the management of strategic initiati ...
-
Full-Stack Developer, Customer Operations
1 week ago
XperiencOps Inc Pleasanton, United States PermanentXperiencOps, Inc. is seeking a Full-Stack Developer to join our Customer Operations team. This role is critical in developing and maintaining solutions that enhance our customer support experience. The ideal candidate will have expertise in full-stack development, with a strong e ...
-
Full-Stack Developer, Customer Operations
3 weeks ago
XperiencOps Inc Pleasanton, United StatesJob Description · Job DescriptionXperiencOps, Inc. is seeking a Full-Stack Developer to join our Customer Operations team. This role is critical in developing and maintaining solutions that enhance our customer support experience. The ideal candidate will have expertise in full-s ...
-
Diesel Technician/Mechanic III
2 weeks ago
Penske Truck Leasing Livermore, United States Full time6215 Las Positas Rd Livermore, CA 94550 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fl ...
-
CNC machine operator
1 week ago
ZephyrTech Nottingham, United StatesWe are Trio Personnel Management - your regional staffing agency. Our entire management team, employees, and staff have extensive experience in temporary staffing, recruitment, sales, customer service, recruiting, and employee care, and are dedicated to providing exceptional serv ...
-
Customer Success Financial Operations Analyst
2 weeks ago
Workday Pleasanton, United StatesYour work days are brighter here. · At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us ...
-
Palo Alto Networks Santa Clara, United States Full timeCompany Description · * Candidates MUST live in the Bay Area · Our Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and m ...
-
Network Administrator
2 weeks ago
General Dynamics Information Technology Livermore, United StatesNetwork Administrator (Mission Support Operator) · $10K Sign-on bonus · *Classified work and must be on-site · The Network Administrator will be a · Mission Support Operator (MSO) · who provides 24/7, 365, 12hrs shift, Tier 1/2 operational support to end customers and users in th ...
-
Director, Transportation
6 days ago
US Foods Livermore, United States Full timeJoin Our Community of Food People · The Director, Transportation will ensure a Transportation department culture focused on people, safety, service, and cost through meaningful engagements with Transportation leaders and associates, best in-class service to customers, and safe an ...
-
General Manager
4 weeks ago
Jamba Livermore, United States Full timeBe part of a fresh, fun team that has tons of healthy energy and a smile with every smoothie. We are looking for an experienced and skilled manager with remarkable skills, who will run a store effectively and with attention to detail. · The General Manager (GM) is responsible for ...
-
Part Time Customer Experience Manager
2 weeks ago
Michaels Livermore, United States Part timeStore - BAY-LIVERMORE, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. ...
-
Operations Supervisor
3 days ago
Waste Connections US, Inc Livermore, United States Full timeWho Are We? · WASTE CONNECTIONS, Inc. (NYSE: WCN) is not only the best waste services company in North America, it is also an amazing place to realize your potential, make decisions, have your voice heard, and partner with extremely hard working and passionate people We seek ser ...
-
Sales Associate Part Time
4 weeks ago
PVH Livermore, United States Part timeDesign Your Future at PVH · Sales Associate Part Time - TOMMY HILFIGER SALES ASSOCIATE · REPORTS TO: Store Management · SUMMARY: The Sales Associate's primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. T ...
-
Manufacturing Engineer
1 week ago
Ferrotec Livermore, United StatesWHO WE ARE · Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service. · Ferrotec (USA) Corporation is a technology company with a worldwid ...
-
District Landfill Manager II
6 days ago
Waste Management Livermore, United States Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · I. Job Summary · Manages the day-to ...
-
Tasting Room Helper Part-Time
2 weeks ago
Wente Family Estates Livermore, United States Part timePosition SummaryEnsure all guests are greeted and receive a positive and memorable experience. · Perform customer service duties to include curbside wine pick up duties including carry out, delivering and packing wine purchases. · Carry out purchases to customer vehicles · Sup ...
-
Applications Operations Engineer
3 weeks ago
Lawrence Livermore National Laboratory Livermore, United StatesCompany DescriptionJoin us and make YOUR mark on the World · Are you interested in joining some of the brightest talent in the world to strengthen the United States' security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to cre ...
-
Crew Leader
2 weeks ago
brightview Livermore, United StatesAt BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. Were looking for Crew Leader. Can you picture yourself here? · Heres what youd d ...
-
Support Associate
2 weeks ago
Chico's FAS Livermore, United States Part timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality. · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the foref ...
-
COSCO Fire Protection Livermore, United States Regular, Full timeCOSCO Fire Protection is a multifaceted, full service fire sprinkler and life safety systems company specializing in the installation, service and inspection of a wide variety of automatic fire sprinkler systems, fire alarm (life safety systems), kitchen suppression, extinguishe ...
Sr. Manager, Business Unit Partnerships, Global Customer Operations - Livermore, United States - Lam Research
Description
The Group You'll Be A Part OfLam Research is looking for an experienced Business Relationship Manager to be part of a dynamic IT team supporting Lam's Global Customer Operations (GCO) Business Unit. This position's primary responsibility is the management of strategic initiatives and services that IT provides to the business group. The Business Relationship Manager will be responsible for working across multiple groups, functions, and geographies to successful deliver business value. This individual will need to have excellent communication skills, determination, and perseverance to be successful.
The Impact You'll Make
The position requires a broad experience across core IT services, platforms and systems along extensive experience and knowledge of sales processes, functions, opportunities, and challenges. The person in this role provides leadership for those involved in the development, design, and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms. The role requires subject matter knowledge of the user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted.
What You'll Do
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. Discover more at
CA San Francisco Bay Area Salary Range for this position: $129, $272,000.00
The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.
