Dental Front Desk Receptionist - Brockton, United States - Ace Dental MA

Description

• Greet patients
• Register new patients according to established office protocols
• Assist patients to complete all necessary forms and documentation
• Verify and update patient information
• Inform patients of dental office procedures and policy
• Move patients through appointments as scheduled
• Enter all relevant patient information into data system
• Insurance Breakdown done prior to appointment and entered into the system
• Maintain and manage patient records in compliance with privacy and security regulations
• Answer and manage incoming calls
• Timely respond and comply to requests for information

• Confirm upcoming appointments and recalls
• Check daily appointment schedule
• Maintain patient chart in document center
• Fill in cancellations and noshows Post in Insurance Web Portal (if applicable)
• Log lab work appropriately (Lab Log)
• Collect and receipt payments from patients at time of treatment
• Inform patients of financial treatment plan options
• Walk out procedures per Doctors
• Arrange supporting documents for insurance claims (Eligibility, History, and Other Coverage)
• Sort and distribute incoming and outgoing post (Invoices & Checks sent to HQs)
• Maintain a clean and organized office
• Safeguard patient privacy and confidentiality (HIPAA

• 8 hour shift

• High school or equivalent (preferred)

• Customer service: 1 year (required)
• Dental terminology: 1 year (required)
• Computer skills: 1 year (required)