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SEA Account Manager Passenger Services - Seattle, WA, United States - Swissport International AG
Description
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.
Our mission is simple – "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.
"Account Manager Passenger Services supervises the daily operation from an administrative and operational standpoint to ensure passenger service staff meet customer airlines' targets while abiding by all Swissport and customer procedures and regulations.
Serves as primary point of contact with customer and passenger service manager for accounts assigned.Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Supervise and control staff scheduling, reporting and absencesControl of daily staff payroll, hours, exceptions and overtime
Monitors personnel appearance and compliance during the operation
Maintains applicable safety and quality standards
Is responsible for overall discipline, conduct performance and morale
Captures and maintains Key Performance Indicators
Bilingual English/Spanish preferred
Extensive airport operational experience
Computer literate with proficiency in MS, Excel, Outlook
Excellent leadership skills with a proven track record of managing people
Flexible to work different working schedule including evenings, weekends and holidays.
Previous Swissport account supervisor experience a PLUS
Dental insurance
Retirement plan
Tuition reimbursement
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success.
We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at to learn more about Life at Swissport.