Employee in Sales Support - Gurnee, IL, United States - Oceanic Ventures
Description
The Zement- und Kalkwerke OTTERBEIN, located in Gurnee, IL, is a medium-sized family-owned company in the construction materials industry with its own production of cement, lime, plaster, and mortar.
Our strength lies in the combination of over 130 years of company tradition with forward-thinking innovation.
Under the motto "Building on nature, building on us," we supply customers in Germany and neighboring European countries with a variety of innovative products for diverse applications, such as monument preservation, ecological construction, environmental protection, and the construction and building materials industry, as well as agriculture.
Sales Support Specialist (m/f/d)
Your responsibilities:
- Receiving and processing customer inquiries and orders
- Independently creating quotes with thorough review of all content and conditions
- Coordinating with dispatch regarding delivery dates and product availability
- Obtaining freight quotes and coordinating small orders
- Conducting statistical evaluations and creating/updating price lists
- Preparing customer information letters and maintaining relationships with existing customers while acquiring new ones
- Assisting with projects, participating in trade shows and customer events
- Handling product, invoice, and customer complaints
- Assisting with the creation of exportrelated documents
- Covering for colleagues during vacation or illness in order processing and invoicing
Your profile:
- Completed commercial education
- Strong analytical and organizational skills, as well
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