Jobs
>
Minneapolis

    House Supervisor - Minneapolis, United States - Guthrie Theater

    Guthrie Theater
    Guthrie Theater Minneapolis, United States

    3 weeks ago

    Default job background
    Part time
    Description

    Job Description

    Job DescriptionHouse Supervisor (Part-Time)Reports to: House ManagerCompensation: $19.25 per hour plus benefits THE ORGANIZATION The Guthrie Theater engages exceptional theater artists in the exploration of both classic and contemporary plays connecting the community we serve to one another and to the world. Through its extraordinary artists, staff and facility, the Guthrie is committed to the people of Minnesota, and from its place, rooted deeply in the Twin Cities, influences the field as a leading 21st century arts organization. Every year more than 500 people, both on stage and off, help ensure our success in creating and supporting the highest level of theater. As an organization, we are committed to our values of Artistic Excellence; Community; Diversity, Equity, Inclusion, and Accessibility; and Fiscal Responsibility.LAND ACKNOWLEDGMENTThe Guthrie Theater would like to acknowledge that we gather on the traditional land of the Dakota People and honor with gratitude the land itself and the people who have stewarded it throughout the generations, including the Ojibwe and other Indigenous nations. THE POSITIONThe House Supervisor is responsible for the smooth operation of the house after, during, and after performances and special events; ensuring the houses open and performances start on time while maintaining patron comfort, patron safety, and the highest level of customer service. The House Supervisor executes the protocols for front-of-house operations on a show-by-show basis and responds effectively to emergency situations. This position works in collaboration with Box Office, Production, Guest Services and Public Safety management to ensure smooth operation of performances front of house needs. All employees are expected to center, model and champion the Guthrie's core values of Artistic Excellence; Community; Diversity, Equity, Inclusion and Accessibility; and Fiscal Responsibility.This position is part-time (working up to 25 hours per week), non-exempt and non-benefits eligible. Compensation for this position is $19.25 per hour. Hours are reflective of the performance schedule of the theater in which events are primarily scheduled on evenings and weekends.The Guthrie is an Equal Opportunity Employer. We are committed to building an equitable environment that finds strength in diversity of identity, experience and perspective. We are dedicated to hiring and developing talented teams which are inclusive and welcoming to individuals with different backgrounds, thoughts, and abilities. Applicants from populations underrepresented in the theater field are strongly encouraged to apply.PRIMARY DUTIES AND RESPONSIBILITIES1. Operations Support
    • Oversee the theater houses prior to, during and following performances.
      • Lead pre-shift meetings with staff, volunteers, and colleagues from other departments regarding pertinent details for a performance or event.
      • Ensure that all ushering staff and volunteers are assigned to necessary positions.
      • Collaborate with House Management, Box Office Supervisor, and Stage Manager to coordinate opening and closing the house, handing over the house, late seating or any reseating necessary.
      • Address all patron, usher and/or volunteer concerns in a calm and professional manner; collaborate with other staff (Public Safety, Box Office, Stage Management, Guest Services) for resolution as needed.
      • Prepare and distribute end of show House Management reports.
    • Assist in maintaining accurate staff and volunteer hours in online scheduling tools.
    • Collaborate and partner with Stage Management, Guest Services, Public Safety and Box Office staff to respond effectively in any emergency event.
      • Implement all proper safety and security procedures and policies, including communicating appropriate information to patrons and staff, in a calm and productive manner.
      • Guide patrons, guests and Guthrie staff to emergency exits and areas of rescue as appropriate.
      • Communicate accurate information to Guest Services and Public Safety regarding patrons at areas of rescue.
    • Complete other duties as assigned.
    2. Stakeholder Support
    • Provide exceptional customer service to patrons. Take every possible step to ensure that customers have a welcoming and positive experience, even in difficult situations. Handle issues in an equitable, professional, and courteous manner.
    • Model a warm, welcoming, and professional demeanor when interacting with customers and colleagues.
    • Provide guests with accurate, up-to-date information about the Guthrie's productions, programs, and building.
    • Share themes and feedback from patrons and guests with House Manager.
    3. Financial Support
    • Assist House Manager by sharing staffing level needs within identified guidelines.
    • Ensure ticketing and seating issues are resolved within established ticketing policies.
    4. Talent Support
    • Supervise and motivate staff and volunteers during run of show.
    • Assist House Manager with staff and volunteer on-boarding, training, and meetings.
    • Observe and share any staff and volunteer feedback, ideas, conflicts and/or concerns with the House Manager.
    5. Strategy Support
    • Actively participate in meetings, refreshers, staff activities and trainings.
    • Assist in fostering a work environment incorporating the Guthrie values of Artistic Excellence; Community; Equity, Diversity, Inclusion and Accessibility; and Fiscal Responsibility.
    • Share observations of current processes and practices to assist in identifying areas for improvement in House Management.
    • Assist House Manager in implementing Guthrie mission, vision, core values and initiatives into the day-to-day show operations and House Management practices.
    ESSENTIAL KNOWLEDGE AND QUALIFICATIONS
    • Exceptional customer service skills and can resolve issues effectively for patrons, guests, and staff, frequently in a time-sensitive environment.
    • Excellent interpersonal and communication skills, including in-person and via email.
    • Strong analytical and problem-solving skills with a flexible mindset and attention to detail.
    • Can manage multiple priorities, maintain composure, and concentrate effectively in a busy noisy, and/or stressful environment.
    • Collaborates effectively to achieve common goals, is a strong team player, and contributes energy, creativity, and enthusiasm.
    • Shares ideas and helps to innovative solutions to improve systems and processes.
    • Experience with online databases, such as When2Work, Tessitura, and Volunteer Hub, preferred.
    • Can repeatedly move up and down flights of stairs in various areas of the theater, including in low light conditions and during emergencies.
    • Can lift/move/carry a minimum of 25 lbs., read in low light conditions, twist and bend frequently, pick up items from the floor, and stand for long periods of time regularly throughout a work shift.
    • Must be willing and available to work flexible hours/days, including evenings and weekends, reflective of the performance schedule of the theater.
    • Experience with and commitment to working with individuals and teams that exemplify diversity of identity, experience, and perspective, including but not limited to race, color, gender, gender identity, gender expression, age, family and/or marital status, creed, religion, ancestry, disability, national origin, sexual orientation or sexual identity, veteran status, genetic information, pregnancy, body size/type, status with regard to public assistance or any other basis protected by federal, state or local law.
    Applicants must submit a resume to be considered for the position. THE LOCATIONThe Guthrie Theater is located in the historic Mill District along the Mississippi River in Minneapolis, Minnesota. As the largest city in the state, Minneapolis offers a large variety of parks, lakes, great food, festivals, malls and more. WHY SHOULD I APPLY?Be a part of a leading non-profit organization that is committed to serving not only the local Twin Cities community but the industry as a whole. In addition to a competitive salary, the Guthrie offers top-notch employee benefits and staff perks.Sick TimeOne hour of sick time for every 30 hours worked (in concurrence with the Minneapolis Sick and Safe Time Ordinance)TransportationSubsidized passes for Metro Transit buses and trainsDiscounted pre-tax monthly ramp parkingDiscounted bike locker rentalComplimentary TicketsTo Guthrie productionsDiscounted TicketsTo all shows produced by the GuthrieTo some performances hosted by the GuthrieClasses and CampsDiscounts to Guthrie classes and campsOther Employee PerksWellness ProgramGuthrie Store discountAffinity GroupsA NOTE FROM HUMAN RESOURCESApplicants must submit a resume to be considered for the position.
  • Genesis Group Homes

    House Supervisor

    1 week ago

    Genesis Group Homes Minneapolis, United States

    Job Description · Job DescriptionHouse Supervisor full time onsite in Brooklyn Park, MN · must be flexible to work on call and weekends if neededAPPLY HERE:www.genesis- · $23 Per Hour + Free Company Vehicle · Company Vehicle $5,000 (may choose salary in lieu of the vehicle) · Eli ...

  • Compass Group USA

    front of house lead supervisor

    1 week ago

    Compass Group USA Minneapolis, United States

    FRONT OF HOUSE LEAD SUPERVISOR (SEASONAL)Click Here to Apply OnlineJob Description Location: University of MinnesotaWe are hiring immediately for 3 seasonal FRONT OF HOUSE LEAD SUPERVISOR positions.Address: 614 Delaware Street Southeast, Minneapolis, MN 55455 Note: online applica ...

  • YouthLink

    Downtown View Housing Program Supervisor

    2 weeks ago

    YouthLink Minneapolis, United States

    Downtown View Housing Program Supervisor - MN, Minneapolis · YouthLink · Minneapolis, MN · Feb 27, 2024 · Job Description · EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to ra ...

  • SilverCrest

    House Supervisor Full Time

    1 week ago

    SilverCrest Richfield, MN, United States Full time

    Start a new career as a Dining Room Supervisor at Village Shores Campus, an Assisted Living Facility · Passionate about helping older adults have great service at mealtime? Great work environment with staff that is engaged and tenured. · Welcoming culture that you feel when you ...

  • Titan Industries

    Residential Area Manager

    5 days ago

    Titan Industries Edina, United States

    As an Edina, you will ensure the quality of care and satisfaction of our residents. · You will work responsibly as a professional supervisor in the service and management team. · You will plan and document your work using modern media. · You will work closely with house and speci ...

  • Central Transport

    Regional Maintenance Manager

    2 weeks ago

    Central Transport Bloomington, United States

    **Central Transport LLC** is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations ar ...

  • San Pablo Lytton Casino

    Steward

    3 weeks ago

    San Pablo Lytton Casino San Pablo, United States

    We are seeking to fill a Full-Time position. · **SUMMARY**: · - Maintain a sanitary environment for food and beverage preparation and storage, as well as maintain the dish stations, all kitchen areas, and restaurant back of the house areas while assisting the Sous Chefs with thos ...

  • Related

    Apartment Maintenance Technician

    5 days ago

    Related Bloomington, United States

    **Responsibilities**: · Are you knowledgeable about HVAC, plumbing, carpentry and electrical components? Are you looking to find more than just a job - rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that n ...

  • Saint Therese

    Licensed Practical Nurse

    3 days ago

    Saint Therese Brooklyn Park, United States Part time

    Saint Therese offers a sign on bonus of $7,500 for positions scheduled 64+ hours per pay period or $5,000 for part-time positions · We are seeking experienced Licensed Practical Nurses to serve seniors with compassionate, quality care at one of Minnesota's leading nonprofit senio ...

  • Saint Therese

    Licensed Practical Nurse

    2 days ago

    Saint Therese New Hope, United States Part time

    Saint Therese offers a sign on bonus of $7,500 for positions scheduled 64+ hours per pay period or $5,000 for part-time positions · Be part of the Saint Therese difference We are seeking Licensed Practical Nurses to serve seniors with compassionate, supportive care at one of Minn ...

  • Saint Therese

    Registered Nurse

    2 days ago

    Saint Therese New Hope, United States Part time

    Saint Therese offers a sign on bonus of $7,500 for positions scheduled 64+ hours per pay period or $5,000 for part-time positions · Be a part of the Saint Therese difference Saint Therese is a nonprofit, Catholic senior living and care organization born out of a simple mission: d ...

  • Saint Therese

    Registered Nurse

    3 days ago

    Saint Therese Brooklyn Park, United States Part time

    Saint Therese offers a sign on bonus of $7,500 for positions scheduled 64+ hours per pay period or $5,000 for part-time positions · Be part of the Saint Therese difference We are seeking experienced Registered Nurses to serve seniors with compassionate, supportive care at one of ...

  • Saint Therese

    Nurse Supervisor

    3 days ago

    Saint Therese Brooklyn Park, United States Part time

    Be a part of the Saint Therese difference **Sign on Bonus of $5,000 for part-time position · Be part of the Saint Therese difference We are seeking Nurse Supervisors (RN) to join a dynamic team at one of Minnesota's leading nonprofit senior housing and service providers. Position ...

  • Saint Therese

    Licensed Practical Nurse

    3 weeks ago

    Saint Therese Brooklyn Park, MN, United States

    Saint Therese offers a sign on bonus of $7,500 for positions scheduled 64+ hours per pay period or $5,000 for part-time positions · We are seeking experienced Licensed Practical Nurses to serve seniors with compassionate, quality care at one of Minnesota's leading nonprofit senio ...

  • Touchstone Mental Health

    Community Mental Health Services

    3 weeks ago

    Touchstone Mental Health Minneapolis, United States

    Program Supervisor - Community Mental Health Services (Hybrid) · Pay Range: $60,000 to $65,000 annually · Location: Minneapolis (Seward) · Schedule: Weekdays (Five 8-hour days or Four 10-hour days) · The Program Supervisor - Community Mental Health Services is responsible for ove ...

  • YouthLink

    Drop-In Supervisor

    3 weeks ago

    YouthLink Minneapolis, MN, United States

    · EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected b ...

  • Touchstone Mental Health

    Program Director

    2 weeks ago

    Touchstone Mental Health Bloomington, United States

    Program Director / Mental Health Professional - Portland Place · Pay Range: $80,000 to $105,000 · Location: Bloomington, MN · Schedule: Primarily Weekdays · The Program Director will oversee Residential Treatment Services for Portland Place. · Program Director Responsibilities ...

  • France 44 Cheese Shop

    Cheesemonger

    2 weeks ago

    France 44 Cheese Shop Minneapolis, United States Full time

    · The France 44/St Paul Cheese Shops are searching for folks interested in food who are passionate about customer service. Maybe you're a restaurant server tired of late nights or you're itching to learn more about artisan cheese, house-made charcuterie, and incredible sandwiche ...

  • St Therese Home of New Hope

    Licensed Practical Nurse

    2 weeks ago

    St Therese Home of New Hope Brooklyn Park, MN, United States

    Saint Therese offers a sign on bonus of $7,500 for positions scheduled 64+ hours per pay period or $5,000 for part-time positions · We are seeking experienced Licensed Practical Nurses to serve seniors with compassionate, quality care at one of Minnesota's leading nonprofit senio ...

  • SilverCrest

    Dining Room Supervisor

    1 week ago

    SilverCrest Minneapolis, United States

    Job Description · Job DescriptionStart a new career as a Dining Room Supervisor at Village Shores Campus, an Assisted Living Facility · Passionate about helping older adults have great service at mealtime? Village Shores Campus is where you belong. · Apply today and receive a res ...