Operations Coordinator - Los Angeles, United States - B&H Worldwide Ltd

Description

Job Title:
Operations Coordinator


Line Manager:
Station Manager


Location:
Los Angeles


Conditions:
Full Time

Working at B&H Worldwide you will have the opportunity to grow yourcareer supported by an award-winning team and industry leading systems andprocesses.

At B&H we are fully committed to rewarding dedication andsuccess and supporting staff to achieve their full potential.


Main Role Accountabilities

Compliance:
Ensuring Export processes are completed incompliance with AEO regulations and procedures

Operations:
Working within the Export Operations team, to completeshipments from start to finish ensuring excellent customer service at alltimes.

Profitability:
Review and identify areas to maximise profitabilityby proactive file management.

Customer Focus:
Maintain and develop customer relationshipsalongside customer solutions and any other relevant departments.

Measurement:

To follow B&H Worldwide company Processes andStandard operating procedures ensuring company KPIs are met and proactivelymanage operational files through agreed KPIs.

Accounting:

Ensuring all billing is carried out within a timelyfashion monitoring and ensuring correct input of purchase costs into the systemenabling accurate billing and profit reporting.

Quotations:
Ensure quotations are responded to in a timely fashiondependent on customer requirements.


Personal Attributes
This role needs to be underpinned by excellent customer service skills.
You will have excellent attention to detail and possess a sound knowledge ofExport processes.


Key Skills and Attributes

• The ability to work proactively using own initiative.
• Proven communication skills, both written and verbal.
• Previous experience dealing with a varied customer base
• Capacity to build strong relationships.
• Ability to consider several possible options and decide on most appropriate method.
• IT skills to an appropriate level.
• Excellent process and planning skills.
• Strong commercial awareness, understands impact of actions.

Qualifications and Experience

• Export Experience Essential
• Proven industry experience.
• Solid background in US Customs law and procedures.
• Sound knowledge of Word, PowerPoint, Excel.
• Dangerous Goods Compliant an advantage.

About Us
The Global Institute of Logistics has named B&H Worldwide as theworlds Best in Class Global Aerospace Logistics Company.

As the benchmarkindependent freight forwarder in the global aerospace logistics space, ourvision is to be the most respected, valued, passionate and entrusted leader inglobal aerospace logistics.

We aim to provide our employees with a rewarding,safe and empowered environment that fosters high standards.

Working at B&HWorldwide you will have the opportunity to grow your career supported by anaward-winning team and industry leading systems and processes.

At B&H weare fully committed to rewarding dedication and success and supporting staff toachieve their full potential.