Patient Services Representative, Physiatry - Portsmouth, United States - Wentworth-Douglas Hospital
Description
About Us
- Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multispecialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our network offers primary care, specialty care, and other services at locations throughout the New Hampshire and Southern Maine Seacoast Region.
- At WHP, we value people who contribute to patientcentered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness, and experience professional growth join our team today
Location
- We are seeking a fulltime, 36hour Patient Services Representative to support our Physiatry team onsite Monday through Friday. Seacoast Physiatry outpatient center is located in our stateoftheart facility at Wentworth Douglass Hospital's Pease Campus at 67 Corporate Drive, Portsmouth, NH 0380
- This practice specializes in the nonsurgical treatment and diagnosis of conditions of the musculoskeletal and nervous systems. Our skilled providers and specialists take a comprehensive and thoughtful approach to diagnosis and then develop a treatment plan tailored to each patient.
Conditions treated include:
- Neck and Back Pain
- Sports Injuries
- Workplace Injures
- Nerve and Muscle Disorders
- Joint, tendon and ligament injuries
- Arthritis
- Concussion
- Treatment of Disabilities including Neurological problems
- Regenerative Medicine
- Are you ready to bring your skills to this practice and join us in driving medicine forward?
Hours
- The ideal schedule for this position is Monday, Tuesday, Thursday, Friday 7:30am4:00pm, and Wednesday 7:30am11:30am.
Role Overview
- Our Patient Service Representatives play an integral part in the operations of our communitybased physician practices. Dedicated to administrative support, these Representatives serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations.
- We are looking for wellrounded customer service professionals who can multitask, prioritize, and thrive in a highvolume outpatient setting
- During the patient's visit, the focus is checkin, which includes greeting patients, answering all of their questions, collecting copayments, and assisting with any previsit paperwork/forms.
- At the conclusion of the visit, during checkout, Patient Service Representatives are tasked with the completion of forms and scheduling followup appointments, tests, and/or procedures.
- Other duties include fielding all incoming telephone calls and triaging appropriately, performing referral/diagnostic/lab orders processing duties, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.
Qualifications
Qualifications
- High School Diploma or equivalent required
- Minimum of 1 year clerical/office/customer service or other related experience required, preferably in a medical office setting.
- Demonstrated knowledge of medical terminology preferred.
- Strong computer skills preferred.
Primary Location:
NH-Portsmouth-WDH Pease
Work Locations:
WDH Pease
73 Corporate Drive
Portsmouth03801
Job:
Administrative Support
Organization:
Wentworth-Douglass Hospital(WDH)
Schedule:
Full-time
Standard Hours:36
Shift:
Day Job
Employee Status:
Regular
Recruiting Department:
Wentworth-Douglass Hospital
Job Posting:
May 21, 2024
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