Financial Crimes Manager - Remote / USA

Flex is building the AI-native private bank for business owners. · We're re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, perso ...

Job description

Flex is building the AI-native private bank for business owners.
We're re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners.
Since launching publicly in September 2023, Flex has scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026. We move fast, ship relentlessly, and operate with extreme ownership.
Our customers are affluent business owners ($3–$200M in revenue)—the backbone of the economy and one of the most underserved segments in finance. They're stuck with outdated banks and fragmented tools. We're replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved.
Flex has raised $100M+ in equity and $300M+ in debt.
- Mission-critical problems: We build software that directly controls how money moves at scale. - High bar, low ego: Small teams, exceptional people, real ownership. - Speed over comfort: We prioritize execution, quality, clarity, and results. - Enduring impact: What we're building will define how a generation of owners runs their businesses.
Team & Locations
We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote.
Flex Fuels Ambition.
About the Role
As Flex's Sr. Manager - Financial Crimes Compliance, you will be at the forefront of building and scaling our financial crime risk management capabilities as we continue rapid growth. Reporting to Flex's AML Officer, you will help shape and execute our strategy across AML/BSA, sanctions, KYC/CIP, transaction monitoring, and fraud risk management. This is a hands-on role for someone who can think strategically while also rolling up their sleeves to operationalize programs, design controls, analyze data, and lead investigations.
You will help build and mature Flex's financial crime prevention framework, including designing monitoring and screening capabilities, developing program documentation and governance, identifying emerging risks, and partnering across the business to embed practical, effective controls. This role requires curiosity, ownership, and the ability to balance regulatory expectations with real-world execution in a fast-moving fintech environment.

What You'll Do

• Partner with product, risk, operations, engineering, and business teams to develop, implement, and refine policies, controls, and workflows across AML/BSA, Sanctions/OFAC, CIP/KYC, CDD/EDD, transaction monitoring, and fraud.
• Build and enhance transaction monitoring and fraud detection capabilities, including rules, thresholds, typology development, alert handling procedures, QA, and documentation to support regulatory expectations and operational efficiency.
• Lead the design and oversight of internal and vendor-based screening/monitoring tools (KYC, sanctions, transaction monitoring, fraud tools), ensuring effective tuning, governance, change management, and continuous improvement.
• Analyze trends across AML alerts, suspicious activity, account behavior, fraud attempts, chargebacks, and transactional anomalies to identify emerging threats, recommend remediations, and drive control enhancements.
• Stand up and refine fraud response processes including case handling, escalation protocols, and cross-functional incident response collaboration.
• Manage and prioritize projects across financial crimes scope, establishing operational cadence and driving coordination between technical, legal, data, and operations stakeholders.
• Track regulatory, legal, and industry developments related to BSA/AML, KYC, OFAC, fintech financial crime, and fraud; translate requirements into practical program updates and business guidance.
• Support the BSA Officer in evolving Flex's Financial Crimes Program, including policy documentation, risk assessments, governance reporting, and annual program reviews.
• Develop and deliver training programs supporting AML, sanctions, fraud awareness, transaction monitoring, and financial crime obligations across the organization.
• Perform periodic assessments and thematic risk reviews to identify gaps, vulnerabilities, and control performance opportunities; propose targeted enhancements.
• Serve as a key advisor to stakeholders across the company on AML, sanctions, KYC, and fraud risk matters; escalate issues appropriately and with clarity.
• Support internal audits, bank partner reviews, and regulatory examinations, and coordinate remediation efforts where findings arise.
• Design and maintain reporting and dashboards communicating program performance, key risk indicators, trends, and outcomes to senior leadership and partners.

What Makes You a Great Fit

• You thrive in environments where the answer isn't handed to you—you help create it.
• You're part detective, part builder, and part problem-solver, and you like digging until the real story reveals itself.
• You understand that great financial crime programs don't just check boxes—they enable responsible growth and protect customers and the business.
• You bias toward action, take ownership, and don't wait for someone else to fix it.
• You bring clarity, calm judgment, and accountability to complex and high-stakes situations.
• You communicate directly, collaborate well, and know how to balance strong controls with business practicality.

What We're Looking For

• 5–8+ years of experience in financial crime compliance, AML/BSA, fraud risk management, transaction monitoring, or a related risk function within fintech, financial services, or a regulated payments environment.
• Strong understanding of BSA/AML, OFAC/sanctions, KYC/CIP, CDD/EDD requirements, and how they apply to fintechs and bank partnerships.
• Experience designing, implementing, or maturing financial crime controls, including program documentation, monitoring frameworks, workflows, governance, and reporting structures.
• Hands-on experience with transaction monitoring and/or fraud detection programs, including rule strategy, tuning, alert handling, investigations, typologies, and playbook development.
• Demonstrated ability to analyze data and trends, synthesize insights, and translate signals into practical risk mitigation actions.
• Comfortable working with vendors and technology platforms (KYC, sanctions screening, fraud detection, transaction monitoring tools), including evaluating performance and driving continuous improvement.
• A builder mindset—you thrive in environments where programs are evolving, structure needs to be created, and you can balance regulatory expectations with practical execution.
• Exceptional communication and stakeholder partnership skills, with the ability to influence, educate, and collaborate across legal, product, engineering, operations, and leadership teams.
• Strong judgment and risk-based thinking—able to navigate ambiguity, make sound decisions, and escalate when appropriate.
• Attention to detail with the ability to manage multiple priorities and execute in a fast-moving, high-growth environment.
• Commitment to maintaining the highest standards of integrity, accountability, and professionalism in support of Flex's mission and customers.

$140,000 - $180,000 a year What We Bring - Founding team from MIT, Harvard, Thiel Fellowship, JPMorgan, Goldman Sachs, Kabbage, American Express, McKinsey Ai, and beyond - Closed $60m Series B, and in total we've raised $105 million in equity - significant horsepower and runway - Remote work w/ semi-annual off-sites in exotic locations - Backing from Home Depot, Portage Ventures, Titanium Ventures, Wellington, Florida Funders, MSAD, Companyon Ventures, Hustle Fund, Soma Capital, HOF Capital, and other top-tier Silicon Valley VCs and angels - Excellent compensation and benefits (401k, life insur., PTO, paid medical, dental, vision, etc)
Interested?  We'd love to hear from you At Flex, we value passion, determination, and honesty. Even if you don't fully match the job specifics, we encourage you to apply. Unusual career paths and unique skills can help you stand out. We believe diversity drives our success. Join us at [email protected]
Why Join Us
Build something generational — Capture the full lifecycle of money for ambitious business owners. Work on real money, real risk — Payments, credit, and banking at serious scale. Solve hard problems — AI, underwriting, compliance, and global finance from first principles. True ownership — Small teams, high trust, real accountability. Founder-level exposure — Direct access to leadership, customers, and investors. High bar, high taste — Move fast without cutting corners. Elite peers — People here are builders, not tourists. Real upside — Meaningful equity if you help build something big. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.