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Dickinson

    AL Field Specialist - Dickinson, United States - NR Consulting

    NR Consulting
    NR Consulting Dickinson, United States

    2 weeks ago

    Default job background
    Description
    Job title: Field Specialist
    Job ID :
    Location: Dickinson ND 58601
    Pay : $36.00/hr
    Duration - 6+ months
    Rotation - 3 week on 1 week off

    Summary
    • The Artificial Lift Field Specialist is responsible for product support, installation, troubleshooting, and customer service in the field.
    • He/she performs liaison activities between the customer and to maintain/promote customer confidence in people, products and services.
    • The field specialist continues to gain experience, knowledge and skills in ESP, VSD, HPS, espWatcher and Gas Lift technology.
    • Following the Momentum training and development program the field specialist is promoted to higher grade levels by acquiring greater levels of proficiency in all artificial lift technologies.
    • Activities associated with this position evolve: -
    • Extensive field work installing, commissioning and troubleshooting ESP, VSD, HPS, espWatcher and Gas Lift installations.-
    • Performing follow-up checks on installations to ensure unit is operating within acceptable limits, is properly protected by fine tunning motor controller alarm parameters and is fully optimized (production, voltage) for best performance
    • Liaison with sales organization in job preparation and planning
    • Collecting pull observations, production data, and event history on pulled equipment for use in failure analysis
    Essential Responsibilities and Duties: -
    Field operations:-
    • Establish direct communication with the customer in the field and through follow-ups to promote good customer relations
    • Provide feedback to sales organization on any customer concerns/comments, competitor activity, or other potential sales opportunities
    • Maintains proper tooling in a well organized, neat, tidy and operating condition
    • Orders parts, tools and materials necessary to maintain an inventory adequate to meet customer needs and manage same as not to incur unnecessary cost
    Reporting and business systems:-
    • Promotes teamwork, *** values and culture- Drive for own training and career development
    • Mentors less experienced specialists- Shares knowledge and experience with peers
    Education Requirements:
    • Education:Certified electrician, or minimal 2 year technical degree having strong electrical background.
    • Aptitude that are require: Mechanically inclined, neat, tidy and well organized.
    • Works and thinks methodically under pressure and without supervision.
    • Strives for perfection.
    • Likes working outdoors in challenging environments, in team environments, and through extended periods of being away from home.
    • Persuasive, persistent, concern for others, able to present themselves well.
    Experience:
    • Minimum 12 months seniority having completed level 1 and 2 development in the Momentum specialist program.
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