- Maintain presence throughout all store locations, inside and out. Commitment to a minimum of 85% of shift working throughout the building and on the sales floor, enhancing a positive customer experience and supporting staff.
- Apprehend shoplifters, when applicable.
- Develop and maintain two-store knowledge and awareness.
- Document and report all incidents and events related to safety and security accordingly.
- Investigate disturbances and warn violators of infractions such as loitering, smoking, and disorderly conduct.
- Key person for emergency response, in absence of Assistant Director of Operations or Safety & Security.
- Ensure accurate information is gathered in response to security concerns in a timely manner and maintain accurate documentation per department procedures. Assist with the development and implementation of storewide safety and security trainings.
- Assist with the development, implementation, and delivery of storewide operating procedures, plans and practices to ensure safe and efficient operation of the business.
- Provide daily updates to operations management, Senior Management, and Executive Management teams and inform Safety & Security Manager of any personnel or operational challenges.
- Ability to work flexible schedule. Weekends are required.
- Minimum of 2 years retail or related management experience including but not limited to: hiring, training, evaluating, coaching, and developing staff.
- Minimum of 2 years security related experience which includes the use of CCTV security systems.
- LPC, LPQ, or other equivalent Loss Prevention certification preferred.
- Minimum of 2 years of customer service-related employment preferred.
- Solid understanding of Microsoft Office Suite.
- Public speaking, presentation, and customer service skills are essential.
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Assistant Safety - Burlington, United States - Onion River Cooperative
2 weeks ago
Description
ApplyDescription
Department:
Safety & Security
Reports To:
Safety & Security Manager
Location:
All City Market Locations
Division/Status:
Exempt, Management/All Leadership Team
Summary
City Market, Onion River Co-op is seeking an Assistant Safety & Security Manager who is responsible for supporting the Safety & Security team and various storewide aspects of City Market operations in multiple locations.
This position provides a high degree of safety and support for shoppers, employees, and guests of the Co-op with an emphasis on customer service.
Do you have an interest in local food systems and providing a wide variety of local, organic, and conventional products at a fair price? Do you want to help engage the community with the Co-op's mission and happenings? How about helping shape the future of the Co-op?If you are interested in working for a community-owned business and playing an active role in our vibrant local food system, then we would love to hear from you
Day-to-Day Duties
shoplifting, internal theft, deliberate damage to product or company property and any other suspicious or illegal incidents while following proper procedures, guidelines and policies.
Technical Skills:
This position will be required to work at other City Market locations for coverage or to attend required meetings, trainings, etc.
Benefits:
Store discounts; free fitness classes, award-winning Wellness Program; Employee Assistance Plan; paid volunteer time; affordable & comprehensive medical, dental, vision, life, disability insurances; paid time off; 401k with 6% match; spending accounts & more