Special Projects Engineer - Lake Mary, United States - Harper Limbach LLC

Description

Job Description

Who We Are...

Jake Marshall, LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is a full-service Mechanical Contractor located in Chattanooga Tennessee that has served the southeast since 1930.

We Care about you as a person: your safety, career, development, and the local community.

We Care to impact diversity in construction to create a collaborative work environment focused on generating a sense of belonging and accomplishment.

Harper Limbach LLC, a Limbach Holdings, Inc. company, delivers and maintains quality building systems, focusing specifically on MEP+C-intensive projects for building owners and contractors. Harper commits to providing the owner the best end-product in terms of price and quality; we also manage all components of mechanical, electrical, plumbing, and control systems for the building owner from system design and construction through performance and maintenance.

Our vision is to be a top 5 ENR specialty contractor in the Southeast, built on organic growth through operational excellence and internally promoting our people.

Our purpose is to create great opportunities for people.

We carry out our vision and purpose through a commitment to our four core values...

• We Care
• We Act with Integrity
• We Are Innovative
• We Are Accountable

The Benefits & Perks...

• Full portfolio of medical, dental, and vision benefits.
• Industry-leading 401K plan with company match.
• HSA, FSA, and life insurance offerings.
• Robust learning & development program.
• Career pathing flexibility.

Who You Are...

As Special Projects Engineer, you will be responsible for assisting in meeting the revenue and gross profit goals, sales, and sales margin goals on assigned accounts. This role ensures that work in the area is completed on time, within budget, to the customer's satisfaction, and tracked in an accurate manager, all within the guidelines established by the Limbach Operating System. The person is a key member of the branch Special Projects team tasked with driving growth of the recurring revenue base across assigned accounts.

This Position...

Some examples of the work you might do includes:

• Supports the branches sales and operational gross profit goals.
• Assists in managing accounts by dedicating 100% of his/her time to selected and assigned mission critical MEP accounts that are aligned with the branch's niche as a technical MEP specialist.
• Makes routine customer visits daily and/or weekly for regular interaction and customer attention.
• Develops excellent customer relationships by positioning the company to be the first call, "go-to" trusted source for operational maintenance and improvement of the customers mechanical systems.
• Proactively analyzes mechanical systems to develop repair, replacement, upgrade, or retrofit recommendations for customers, and presents findings/estimates to the customer with the goal of closing a sale and providing excellent customer service.
• Learns of customer spending habits and approval limits and assists in pricing and presenting proposals accordingly.
• Works in accordance with the technical field personnel prepared to respond quickly to pressing "on demand" emergency needs, scheduled repairs, replacements and/or planned projects with professionalism and efficiency.
• Works with the service coordinator and/or field operations staff to plan out daily and weekly manpower needs to support the customers.
• Understands the company's capabilities and actively collaborates across the branch to ensure a seamless customer experience and capture additional wallet share through the deployment of personnel and/or staff needed to propose the branch's full suite of sales offerings.
• Collaborates with Account Executives, Account Managers, Sales Representatives, Special Projects Managers, Areas Service Managers, Special Project Engineers and major project operations teams to ensure client needs are met.
• Promptly reviews work on site, performs material, labor and equipment take-offs, writes bid scope proposals and submits for acceptance and approval.
• Assists in project booking documents allowing for efficient cost management.
• Assists in managing costs by promptly expediting materials, equipment, and parts in a timely and cost-effective manner.
• Assists in ensuring all work is billed promptly upon completion or per the terms of appropriate contract documents.
• Monitors payment of customer invoices and follows up on all receivables over 60 days past due.
• Assists in strategic account planning exercises to increase recurring revenue from captive accounts.

What You Need...

• 0-1 years of experience
• Demonstrated ability to engage in effective collaboration and communication (both written and verbal).
• Strong computer skills, including proficiency with Microsoft Office (Excel in particular) or equivalent Google Applications.
• Capacity to leverage interpersonal skills to develop and enhance business relationships.
• Time management and organizational skills
• Ability to travel locally up to 50% of the time to meet customers at a select group of customer facilities, attend meetings, entertain, etc.

Preferred Qualifications:

• Bachelor's Degree or Previous experience in technical skilled trades execution, most notably hydronic and plumbing system installation, service or maintenance.
• Desire to work in a sales and operational capacity.
• Self starter who is looking to solve problems and create solutions directly with customers.
• Entrepreneurial mindset.
• Demonstrates ability to represent the Company's brand and drive superior customer experiences.

Conduct Standards:

• Maintains appropriate Company confidentiality at all times.
• Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations.
• Cultivates and promotes the "Hearts & Minds" safety culture.
• Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE).

Work Environment:

• This position operates primarily in a professional office environment, and routinely utilizes standard office equipment, such as computers, phones, copiers, and filing cabinets.
• Work tasks may occasionally necessitate travel to local job sites, which means intermittent exposure to the conditions typically associated with a construction work site or retrofit style work.

Physical Demands:

• In performing the duties of this job, the incumbent is regularly required to walk, talk, stand, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity.
• This is considered a sedentary work position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer.