Housing Navigator, Ces - Irwindale, United States - Union Station Homeless Services

Union Station Homeless Services
Union Station Homeless Services
Verified Company
Irwindale, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

TITLE:
Housing Navigator


DEPARTMENT:
Programs


REPORTS TO:
Program Manager, Housing Navigation


Employment Status:
Full Time


Reg


Hours Worked:
40 / Week, Non-Exempt


Salary:
$24.04/hr


JOB SUMMARY:

The Housing Navigators provide case management and housing location services for assigned program participants.

The Housing Navigator collaborates with Care Coordinators at interim housing sites and through housing programs to connect individuals experiencing homelessness to permanent housing.


ESSENTIAL FUNCTIONS INCLUDE, but are not limited to the following:

  • Manages a caseload of 20-25 households that have been matched to Housing Navigation slots.
  • Rapidly enrolls referrals received from LAHSA and/or interim housing providers, including gathering documentation needed for enrollment and creating Housing and Services Plans (HSP) in collaboration with participants.
  • Collaborates with Care Coordinators to support the lease up process, including verifying property ownership, inspecting units, submitting movein packets, and facilitating warm handoffs with the care coordination team.
  • Connects participants to resources that support housing stabilization and promote wellness, including medical, mental health and/or substance use services, employment, etc.
  • Engages households on a consistent basis to provide support related to HSP goals. Frequency of services will be based on the needs of the individual. Weekly visits are required for unhoused participants and home visits must occur at least once a month for housed participants.
  • Provides trauma informed services that align with Housing First and Harm Reduction philosophies, are in accordance with agency and funder expectations, and abide by legal and ethical standards.
  • Strives to recognize the best in each participant and supports the meaningful change they seek through building relationships and utilizing motivational interviewing techniques and strength based case management techniques.
  • Acts as an advocate for participants who are experiencing housing barriers (e.g. poor credit, evictions, etc.), while establishing and maintaining a professional relationship with landlords and property owners.
  • Ensures that landlords are respecting tenant rights and that participants are aware of the expectations and obligations outlined in their lease agreements.
  • Connects participants to legal services when necessary to mitigate evictions or other tenant rights issues.
  • Maintains accurate and timely documentation in HMIS and charts in accordance with agency policies and expectations.
  • Completes annual recertifications, including assessing for ongoing eligibility.
  • Regularly explores opportunities for community integration to support housing retention in preparation for a successful termination of services when appropriate.
  • Transports participants as needed to essential appointments and conducts visits within the community in SPA 3 and Los Angeles County, including colocation at interim housing sites when assigned.
  • Participates in weekly supervision and staff meetings, as well as Programs Department and agencywide meetings and trainings.
  • Other duties as assigned.

PHYSICAL AND MENTAL REQUIREMENTS AND WORK ENVIRONMENT:

  • Work indoors in temperature controlled environment with occasional exposure to outdoor weather and driving conditions. The noise level in the work environment is usually moderate.
  • Stand and sit for long periods of time; move and walk to various locations; climb stairs, stoop, kneel, reach, pull, push, bend, twist, and occasionally lift and or move objects. Use hands to finger, handle or feel.
  • See, hear and speak clearly in order to give and receive information and instructions, perform administrative work, and drive motor vehicles including passenger vans.
  • Ability to interact with other employees, clients, customers and members of the public.
  • Ability to work effectively under time constraints, prioritize work, multitask, and adapt to changing work demands.
  • Gather, analyze, synthesize, and classify information.
  • Transcribe, enter, and post data.
  • Ability to respond effectively to sensitive inquiries or complaints.
  • May require exposure to blood borne pathogens and infectious agents.
  • Requires use of a computer keyboard for substantial periods of time.
  • Able to travel to offsite meetings or other activities.

KNOWLEDGE, SKILLS AND ABILITIES:


  • Knowledge of crisis and permanent housing resources throughout Los Angeles County.
  • Knowledge of housing issues in San Gabriel Valley preferred.
  • Knowledge of HUD guidelines and experience working with subsidized housing programs.
  • Current knowledge of best practice models, including: Housing First, Trauma Informed Care, Mental Health Recovery, Harm Reduction, and Critical Time Intervention.
  • Proficient in use of laptop computer and Microsoft Windows, Office software programs, and Google Apps. (Word, Excel, PowerPoint, Gmail, Docs).
  • Ability
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