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Jeffersonville

    Clinical Program Director - Jeffersonville, United States - TAG MedStaffing

    TAG MedStaffing
    TAG MedStaffing Jeffersonville, United States

    2 weeks ago

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    Description
    • Location: Jeffersonville, Indiana
    • Setting: In-person Clinic, community engagement activities (internal + external)
    • Salary Range: $110,000 $119,000
    • Weekly Hours: 40
    • Schedule: Monday Friday 8:00am 5:00pm
    • Noted for Education Requirements: Degree from a Nursing accredited school. Bachelor's degree preferred. Other Clinical degrees will be considered, such as Social Work, Physical Therapy, Occupational Therapy, etc.

    JOB PURPOSE:

    The Program Director, under the direction of the Care Delivery Regional Director or designee, supervises all day-to-day operations of the PACE site, including but not limited to Clinic, Day Health Center, Front Desk, Facilities, Interdisciplinary teams, and coordinates the multi-disciplinary integrated care in the community.

    • JOB RESPONSIBILITIES: Balances & allocates IDT and related resources throughout the site and ensures adequate team assignments and coverage.
    • Monitor and ensures timely, effective development and execution of personalized care plans that result in improved satisfaction & outcomes for all participants.
    • Provides oversight of the provision of services that impact participants care.
    • Coordinate in-service trainings and management directives to support the development and advancement of team members.
    • Maintain knowledge of all applicable CMS, DOH, and PACE-specific guidelines, including organizational and departmental policies and procedures.
    • Collects data for operational metrics geared towards ensuring participants are treated in the right venue at the right time and at the right cost at the highest levels of quality.
    • Participates in all quality assurance and regulatory compliance activities to ensure appropriate regulatory certifications.
    • Serves as administrative on-call during non-operational hours of the physical sites.
    • Collaborates with departments within the clinical development pillar (medical board, research & innovation, clinical standards, and processes) to establish new & improved care delivery processes and treatment protocols.
    • Oversee the enrollment process to ensure all participants has a smooth intake process without affecting prompt access to their clinical care.
    • Work in conjunction with business development to ensure the site referral and enrollment targets are reached.
    • Enrolls/dis-enrolls participants in the government system as applicable.
    • Monitor and eliminate voluntary disenrollment.
    • Coordinate with the Learning Center the training and onboarding for new Care Delivery team members.
    • Oversee and ensure all disenrollments are managed and interventions created when applicable and are established to prevent the participant from disenrolling.
    • Monitor and ensures all documentation for all participants is complete and accurate, including and not limited to enrollment, disenrollment, electronic/paper medical records, and any other clinical documentation.
    • Ensures all incidents are investigated and addressed accordingly. Ensure Level 2 investigation is completed in a timely manner according to regulation.
    • Investigates and assists in documenting and resolving customer issues and grievances in a timely, accurate, and courteous manner. This includes working with the other departments to fix the problem(s) source.
    • Participate in special projects and assignments as required.
    • Managerial Responsibilities Ensures that direct reports conduct their duties according to applicable state / federal rules and regulations as well as the organizations policies and procedures.
    • Evaluates the work performance and competency of direct reports. This includes ongoing informal feedback/counseling/support and completion of annual performance reviews.
    • Holds staff accountable for their performance.
    • Follows the organizations policies regarding disciplinary action. Engages Human Resources as needed for guidance on disciplinary actions and terminations.
    • Develops individual professional development plans with direct reports, including identifying in-service training needs and interests.
    • Investigates and resolve employee grievances and complaints. Engages with Human Resources as appropriate.
    • Participates in the annual budgeting process for the department; manages departmental budget; approves departmental expenditures.

    Weekly Hours: 40 Hours

    Schedule: 8:00 AM 5:00 PM

    JOB QUALIFICATIONS:

    • Education: Degree from a Nursing accredited school. Bachelor's degree preferred. Other Clinical degrees will be considered, such as Social Work, Physical Therapy, Occupational Therapy, etc.
    • Experience: Minimum of five (5) years of healthcare administration experience in a Medical Practice, Diagnostic Treatment Center (DTC), Manage Care Organization, certified home health agency (CHHA), acute care, medical-surgical, critical care, or Nursing Home experience required.
    • Minimum of three (3) years of Management (Manager level and up) experience.
    • Minimum of one (1) year of experience working with the elderly
    • Demonstrate proficient typewriting skills. Typewriting tests must be taken with a minimum of 35 words per minute and over 90% accuracy, preferably.
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