IT Support Specialist - Auburn Hills, United States - U.S. Farathane

U.S. Farathane Auburn Hills, United States

3 weeks ago

Description

** US Farathane, LLC**

** IT Support Specialist**

Auburn Hills, MI 48326

**US Farathane** has been a leading source of plastics manufacturing, supplying the automotive industry for over 40 years. Through highly technical research and development, coupled with a diverse and knowledgeable Management Team and dedicated Associates, US Farathane has continued to grow each year.

We provide customers with a wide range of full-service support from black box design concepts to highly engineered composites, TPEs and TPOs as well as specialized extrusion and compression technologies.

**Job Description**

IT Support Specialists provide technical support, advice, and assistance to consumers and the company with technical hardware

Provide helpdesk support and resolve problems to the end users satisfaction

Monitor and respond quickly and effectively to requests received through the IT Helpdesk

Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Develop and maintain standard computer configurations for end-user computers

Configure and deploy computers and associated peripheral equipment to meet the needs of the business

Maintain deployed computers through troubleshooting, repair and/or replacement

Manage inventory, tracking and disposal of end-user IT equipment Installation of new network printers and network attached scanning devices

Maintain network printers through routine maintenance, troubleshooting, repair and/or replacement

Coordinate associated vendor-provided services

**Job Requirements**

BS or AS in information technology strongly preferred

Prior IT support role experience

**Benefits**

Medical

Dental

Vision

401K with Company Match

Paid Holidays and Vacation

Job Promotional Opportunities

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