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    Physical Security Technology Specialist - Mechanicsburg, United States - M3T CORPORATION

    M3T CORPORATION
    M3T CORPORATION Mechanicsburg, United States

    1 month ago

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    Description

    Job Description

    Job DescriptionCompany Description

    M3T Corporation, headquartered in central PA, with an additional office in Virginia, is a Veteran-Owned small business. We are an industry leader in the design, installation, and maintenance of comprehensive security solutions in the Mid-Atlantic states. Established in 2001, M3T Corporation has fostered and continues to develop its reputation as an innovative technology leader and full-service provider for customers.

    Job Description

    Bonus opportunity or eligibility for a higher starting salary for earning/having any of the below certifications:

    CCNA-Security
    CySA+ **
    GICSP
    GSEC
    Security+ CE
    CND
    SSCP

    JOB SPECIFIC DUTIES/COMPETENCIES:

    • Provide exceptional customer service while responding to phone, email, and online requests for support.
    • Complete projects and service calls to support work necessary for fostering customer satisfaction.
    • Management and maintenance of our client's cloud-hosted and on-premise security solutions.
    • Assist with the deployment of on-premises and cloud-hosted security solutions.
    • Perform software upgrades for security applications in basic environments.
    • Effectively communicate with Project Management, Leadership, and Clients on progress daily.
    • Assist the Business Development and Account Management Teams with sales demonstrations.
    • Troubleshoot electronic security systems and software.
    • Responsible for the knowledge and application of networking fundamentals.
    • Complete the testing and evaluation of new technology solutions.
    • Provide training on the end-to-end use of a solution.
    • Create and maintain comprehensive system documentation for internal and external use.
    • On-call to support our client needs outside of regular working hours and weekends.
    • Frequent travel and overnight stays may be required to implement and support solutions in multiple states.
    • Work in diverse environments such as indoor/outdoor, various weather conditions, and different professional settings, including construction sites or those occupied for business.
    • Pursue continuing education for ongoing professional development.
    • Perform other duties as assigned.
    Qualifications
    • Entry Level Applicants: A minimum of two (2) years of experience working in the Electronic Security Industry or an IT position.
    • Experienced Applicants: A minimum of four (4) years of experience working in the Electronic Security Industry OR a minimum of two (2) years of experience working in a related industry and an Associate's degree.
    • Possession of or eligibility to obtain a DoD Secret Clearance and perform work on federal contracts.
    • Demonstrate functional knowledge of Networking, Microsoft Desktop, Server, and Application platforms.
    • Demonstrate attention to detail and a focus on performing high-quality work in a time-effective manner.
    • Possess the ability to problem-solve and prioritize in a fast-paced environment.
    • Possess strong verbal and written communication skills.
    • Able to work dynamically within a diverse group of geographically distributed teams.
    Additional Information

    What we offer

    Competitive pay

    Employee & family health, dental and vision insurance

    Life insurance policy

    Paid time off and paid holidays

    401(k) Retirement Plan with company match


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