Technology Repair Specialist or Senior Technology Repair Specialist - Lewisberry, United States - West Shore School District

West Shore School District Lewisberry, United States

4 weeks ago

Description

Position Type:
Tech Support/Technology Repair Specialist

Date Posted:
4/29/2024

Location:
Administration Center The West Shore School District is committed to providing students with inspiring and relevant experiences so that they may live meaningful, purposeful, and impactful lives. We encourage those interested in this mission to join our team

The Technology and Media Department is currently accepting applications for a Technology Repair Specialist or Senior Technology Repair Specialist depending on the applicant's qualifications and expertise.

Primary job goals:

Senior Technology Repair Specialist (Apple Devices): Serves as a primary administrator for Apple devices and services (iPad, Mac, Apple TV, etc) working within the Mobile Device Management (MDM) system Jamf Pro, ensuring effective deployment and management of mobile devices within the organization; and provides leadership in the implementation of MDM best practices. They will be responsible for developing and implementing comprehensive device deployment processes and configuration protocols. Additionally, they will develop advanced queries, scripts, and data files while maintaining detailed documentation. The specialist will be responsible for mentoring team members, managing complex support issues, reviewing and repairing damaged hardware, providing timely application support, training, and staff development, while offering top-notch service.
Technology Repair Specialist (Apple Devices): Serves as an administrator for Apple devices and services (iPad, Mac, Apple TV, etc) working within the Mobile Device Management (MDM) system Jamf Pro, ensuring efficient deployment and management of mobile devices within the organization. They will be responsible for implementing device deployment processes, configuration protocols, development of queries, scripts, and data files while maintaining detailed documentation. The role requires proactive communication skills to effectively convey procedures and updates to staff and students. Additionally, the specialist will be expected to review and repair damaged hardware, provide timely application support, and training, while providing top-tier service.

Required formal education:

Senior Technology Repair Specialist: Associates degree, bachelor's degree preferred, with coursework in computer science, information systems, or another technology-related field; holds at least one technical certification relevant to the position and has three or more years of experience in an IT department and project management experience, or five or more years of relevant and successful experience in an IT department along with recommendation from the Director of Technology and Media.
Technology Repair Specialist: Associates degree, bachelor's degree preferred, with coursework in computer science, information systems, or another technology-related field; three or more years of experience in an IT department.

Compensation and benefits: The positions work 37.5 hours per week, 245 days per year, including paid leave (sick, personal, vacation), with yearly opportunities to earn performance-based pay increases.

Senior Technology Repair Specialist: Level 2 Classified Support position with a minimum starting salary of $56,820 which may be increased based on years of experience, expertise, and education.
Technology Repair Specialist: Level 4 Classified Support position with a minimum starting salary of $46,340 which may be increased based on years of experience, expertise, and education.

The District offers extensive health care benefits and incentives, reimbursement for position-related continuing education in graduate school and certifications, access to the Pennsylvania State Employee Retirement System, and dedicated computing devices.

The chosen candidate will have the chance to work as part of a dedicated and passionate team completing work that matters and assists students, teachers, staff, and the surrounding community.

* See attached job description for more information.

Persons interested in applying for the position should submit the required application materials online. Application materials will be accepted until the position is filled.

The West Shore School District is an equal opportunity employer.
Minority candidates encouraged to apply.

Attachment(s):

Senior Technology Repair Specialist
Technology Repair Specialist

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