- Building and managing relationships with business leaders to understand their vision and goals.
- Managing multiple key large-scale projects with significant scope and complexity simultaneously within budget.
- Responsible for maintaining revenue and EBITA margins for the overall QA program.
- Organizing and leading teams based in different geographies to successfully deliver on programs.
- Synthesizing the business and technical landscape into a sound program strategy and execution plan.
- Creating a communications process to ensure stakeholders are aware of status, risks, and opportunities.
- Executive-level communication will be an on-going activity.
- Cultivating trust with all program stakeholders.
- Formulating mitigation strategies and recommending solutions. (QE/Agile/DevOps)
- Driving execution of project and program deliverables.
- Emphasizing our commitment to collaboration, innovation, and customer satisfaction (NPS).
- Providing information about the key performance indicators (KPIs) used to evaluate the success of the QA Program.
- Improving delivery and operational processes to optimize performance and value over time.
- Interacting with senior leaders across a highly matrixed environment in both IT and business communities.
- Oversee QA activities to ensure project deliverables meet / exceed established standards.
- Preparing and delivering presentations regarding program status to key stakeholders.
- Providing risk management and issue/problem resolution as required.
- Synchronizing and managing cross-project interdependencies.
- Performs other duties as assigned by the appropriate administrator.
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QA Program Manager - St. Louis, United States - CCIT
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3 weeks ago
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