Employee Customer Service Social Media - Linthicum, United States - Zenith Innovations

Description

Job Introduction

We are currently looking for a Customer Service Social Media Representative (m/f/d) for our client in Rostock, starting as soon as possible. We need someone who can enchant our customers with a smile over the phone.

Your Benefits

• A secure job with a permanent contract in full-time or part-time
• Timely salary payments
• At least 25 days of vacation to recharge your batteries
• Intensive training and regular coaching for your personal development
• Opportunity for home office after successful training
• Works council
• Company health management (fruit and vegetable days, water, and more)
• Extensive shopping opportunities (directly in the building)

Your Responsibilities

• You will competently and reliably respond to digital customer inquiries via chat
• You will assist our customers with questions about invoices, contracts, changes, and orders
• You will respond individually and customer-oriented to public comments on Facebook and Twitter
• You will create, record, and maintain individual offers in the system
• Your professional and always friendly communication in written form will ensure and increase customer satisfaction
• You will inspire our existing customers with the tariffs and products of our client and create an