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Family Assistant - Atherton, United States - Excellence Services, LLC
Description
Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively.
● Atherton, CA, 94027 (On-site)
● Full-Time, Non-Exempt, Hourly Position.
● Typically 5~6 days, 40~50 hours work week.
(Usually Saturday Off; need flexibility and 24/7 mentality)
● $95,000 - $144,000/year, DOE & Negotiable.
● Up to 20% performance-based Bonus.
● Benefits: Health Insurance, Paid Vacation, Paid Meal Breaks, etc.
Main Duties:
● Chef
○ Cook breakfast 5~6 days a week.
○ Prepare takeaway lunch box 4~5 days a week.
○ Cook lunch & dinner 1~2 days a week.
○ Create menus and grocery list; order & receive groceries.
○ Maintaining a clean & organized kitchen during/after meal preparation.
● Assistant
○ Chauffeur the Principals and their family.
○ Run errands.
○ Light chores.
○ Manage vendors.
○ Other personal assistant duties.
Minimum Requirements:
● Able to cook a variety of dishes; able to provide a culinary portfolio.
● Able to cook 7~8 dishes in 2~3 hours, family serving style.
● Flexible schedule; can work overtime, weekends, holidays, and morning/evening shifts as needed.
● Strong service mindset and a can-do attitude. Hands-on.
● A 24/7 mentality; adaptable to last-minute changes.
● Humble personality; takes feedback/criticism well; follows the rules and instructions firmly.
● Has a driver's license and a clean driving record.
● Tech-savvy; comfortable with primarily written correspondence and extensive reporting working environment.
● Adaptable to a fast-paced, non-social, and formal environment.
● Authorized to work in the United States without requiring sponsorship for an employment visa.
● Able to pass an extensive reference check and background check.
● Annual flu shot required.
Other Requirements (preferred):
● Has experience working in a high-net-worth private family.
● Has experience working as an assistant for c-level executives or high-profile individuals.
● Has a Bachelor's or higher degree.
● Strong verbal & non-verbal communication skills.
● Strong multitasking and time management skills.
● Familiar with G-suite & Mac OS.
● Able to travel with the family when needed.
Other Responsibilities:
● Souces vendors and maintains a vendor list.
● Supervises and oversees vendors on-site.
● Works closely with other staff on various household projects.
● Performs walkthroughs using household checklists.
● Keeps an inventory of household supplies & personal items for Principals.
● Purchases order submission, get approval, place orders, and track delivery status.
● Secures residence at the end of the day when needed – all doors locked, security system armed.
● Responds to incoming calls and greets guests.
● Prepares home for occasional events. Coordinates with vendors for holiday decor.
● Submits daily task lists and task status reports.
● Manages seasonal wardrobes and clothing size rotations.
● Plans and coordinate the family's activities and events
● Maintains Principals' calendars and schedules personal appointments as needed.
● Purchases gifts, maintains gift tracker, reviews and audits receipts.
● Keeps track of birthdays and other important dates.
● Performs other duties as assigned.
OUR CORE VALUES:
● Principals' First: Always put our principals' needs and interests first.
● Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes.
● Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.
● Dedication: Shows a deep commitment to the role and the company.
● Accountable: Takes ownership of tasks and completes thorough due diligence.
● Independent: Thinks and acts independently. Able to be self-taught and keep improving.
● Resilience: Never complains or shies away from work. Welcome feedback and can thrive under pressure.
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