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    Family Assistant - Atherton, United States - Excellence Services, LLC

    Excellence Services, LLC
    Excellence Services, LLC Atherton, United States

    4 weeks ago

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    Description

    Atherton, CA

    Full-time; Hourly position.

    Flexible schedule. On-call as needed.

    COMPENSATION:

    • $95,000 - $144,000/year, DOE & Negotiable
    • Discretionary Bonus (Up to 20%)
    • Health Insurance
    • Paid Vacation, Sick days
    • Paid rest & meal breaks
    • Regular reviews & advancement opportunities
    ABOUT US:

    Excellence Services LLC is a professional private-owned company that provides luxury service for one HNW family exclusively. We help our client enjoy their life and encourage employee success.

    SUMMARY:

    We are seeking a responsible Family Assistant whose primary responsibilities will include (but are not limited to) family management, property management, childcare, and personal event service. An ideal candidate should be forward-thinking, have great attention to detail, have the ability to work under pressure, have a flexible schedule, and be willing to wear multiple hats. It is essential to be quick-thinking to prevent or solve any issues that may arise.

    PRIMARY DUTIES:

    Personal/Household Assistant:
    • Manage Family's personal calendar to ensure Principal's are up to date with high priority events. - Birthday's, weddings, medical appointments, etc.
    • Answer and make phone calls on behalf of the family: Schedule/cancel personal appointments, create travel itineraries, and prepare logistic documents.
    • Accompany family to trips, outside events, activities, and appointments.
    • Assist the Estate Manager to be his "eyes and ears". The candidate will be asked to assist with research, and troubleshoot issues when necessary.
    • Maintain an approved product list for home and personal items, including sourcing information. - Keep an inventory of personal items for principals, and restock as needed. Manage PAR lists.
    • Monthly/weekly purchase order submission, get approval, place orders, and track delivery status.
    • Shop for household items as needed, prepare and submit expense reports, oversee onsite vendors as needed.
    • Update and maintain Google Contacts. Ensure information is synced to phones.
    • Purchase gifts, develop and maintain gift tracker, and review and audit receipts.
    • Good organizational skills to maintain closet systems, and toiletries.
    • Manage seasonal wardrobes and clothing size rotations.
    • Provide driving services to the Principals and their family as needed.
    Nanny:
    • Work closely with the children's parents to aid and assist with childcare whenever necessary.
    • Carefully research and propose age appropriate local activities and resources, register attendance, and accompany children to activities.
    • Able to transport children to and from play dates, outings, classes, etc.
    • Assist children with homework and school projects in an interesting, engaging manner.
    • Liaise with children's schools, track and report to parents on school progress.
    • Develop children's independence; help them be self-motivated, and guide them on etiquette and manners.
    • Develop and implement a sanitation schedule of toys, surfaces, handles, etc.
    • Engage activities at home, scheduled outings, themed weekends, etc.
    • Ensure children's timetable is adequate and allows for the day to run smoothly.
    • Able to prepare fresh and healthy snacks. Work with the Chef to develop child-friendly menus.
    • Cook breakfast and meals for children and the family as needed.
    • Light chores.
    REQUIREMENTS:
    • Have at least 3 years of management experience.
    • Have experience managing 3+ subordinates.
    • Bachelor's degree or above.
    • Flexible schedule with weekend and holiday availability.
    • Proven experience working as a personal assistant is required.
    • Experienced working with preschool and school-aged children is preferred.
    • Experienced with 2+ children in a private home domestic setting is preferred.
    • Must be able to build a positive rapport with children. Intuitive to the needs of the children.
    • Willing to travel with family both internationally and domestically.
    • Highly organized, detailed oriented, proactive, excellent time management skills, and service-minded.
    • Attentive to Principals' preferences and style. Can take direction and accept feedback.
    • Well-groomed, professional, active, fit, and non-smoker.
    • Reliable and punctual. Long-term intent only.
    • Excellent communication skills and ability to multitask.
    • Creative, energetic, positive, happy, compassionate, and calm under pressure.
    • Resourceful and takes initiative to follow through and complete tasks timely. Willing to assist with the day-to-day functioning of a busy family and household.
    • Annual flu shot required.
    OUR CORE VALUES:
    • Principals' First: Always put our principals' needs and interests first.
    • Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes.
    • Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.
    • Dedication: Shows a deep commitment to the role and the company.
    • Accountable: Takes ownership of tasks and completes thorough due diligence.
    • Independent: Thinks and acts independently. Able to be self-taught and keep improving.
    • Resilience: Never complains or shies away from work. Welcome feedback and can thrive under pressure.
    #zr

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