Dental Front Desk Receptionist - Ventnor City, United States - Atlantic Dental Associates

Description

About us

The primary purpose of the Front Desk position is to maximize provider schedules, greet patients, and ensure all necessary documentation and paperwork is present and up to date allowing patients to have the best experience possible.

This is a part-time position with hours of 9-5 on Tuesday and Wednesday, possibility of some Thursdays in future.

Listed below are the daily duties for front desk personnel we are seeking:

• Answer and return incoming calls in a professional manner.
• Appropriately manage multiple incoming calls.
• Schedule patient appointment in a timely manner in order to maintain full daily schedule.
• Concentrate on current day first, next day second; i.e an opening in a current day schedule takes priority.
• Monitor/track Broken Appointments.
• Notify clinical staff of changes in schedules.
• Act as liaison between clinician and patient.
• Greet patients immediately upon arrival in pleasant and positive manner.
• Perform checkin procedures; obtain appropriate signatures for required documents.
• Assist the doctor in getting patients to understand and accept the recommended treatment and subsequently coordinate the treatment plan to work for both the patient and the dental office.
• At checkout, collect payment from patient in the form of cash, credit card or check.
• Discuss financial options with patients and enter into computer appropriately.
• Confirm all charges from the day sheet against routing slips.
• Able to independently run the office in the absence of the Lead.
• Maintain cleanliness of front desk area, break area and waiting area.
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.
• Abide by all PPE standards for administrative staff.
• Customer service skills
• Interpersonal skills
• Confidentiality
• EagleSoft Experience
• Punctuality

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Must have at least 1 year dental experience

Job Type:
Part-time


Pay:
$ $20.00 per hour

Expected hours: 16 per week


Healthcare setting:

• Dental office

Schedule:

• 8 hour shift
• Day shift
• No weekends

Education:

• High school or equivalent (preferred)

Experience:

• Front desk: 1 year (preferred)

Language:

- bi-lingual is preferred. (preferred)


Work Location:
In person