- Manage Troveo's most strategic customer relationships, acting as a senior point of accountability post-sale.
- Develop deep, trusted relationships with executive, technical, and operational stakeholders at customer organizations.
- Serve as a credible partner to AI, data, and research leaders navigating evolving model development and data requirements.
- Identify and drive expansion opportunities within existing accounts, including larger datasets, repeat engagements, and multi-year partnerships.
- Partner with Sales to ensure clean handoffs, consistent account strategy, and coordinated growth plans.
- Drive commercial conversations around scope expansion, renewals, and long-term engagement structures.
- Translate customer feedback and emerging needs into structured insights that inform product roadmap and platform evolution.
- Establish clear account management frameworks, communication rhythms, and escalation paths.
- Ensure that customer commitments are tracked, risks are surfaced early, and delivery expectations remain aligned.
- Contribute to the design of scalable account management processes as Troveo grows。
- A minimum of 5-10 years of experience in enterprise sales, account management, or strategic customer leadership roles.
- Demonstrated ability to execute and close complex enterprise deals in lean environments.
- Experience selling or supporting technically sophisticated products, ideally in AI, data, SaaS, or infrastructure-adjacent environments. Strong preference for experience or familiarity with data licensing or data labeling.
- Strong commercial instincts with a bias toward action.
- Comfort engaging with technical audiences, including AI researchers, data scientists, and engineering leaders, without over-selling or hand-waving.
- Ability to operate with ambiguity and structure open-ended customer needs into clear plans.
- Excellent written and verbal communication skills, including executive-level client interactions.
- A hands-on mindset: comfortable doing the work yourself while building toward scalable systems.
- Experience working cross-functionally with Product, Engineering, Legal, and Operations teams.
- Ability to travel frequently to attend industry events and meetings with current and prospective customers.
- Shape the strategy and operating model of a high-growth venture-backed startup at the intersection of media and AI.
- Work directly with the CEO on company-defining customer relationships.
- A collaborative environment with a talented, diverse team of subject matter experts.
- Competitive compensation package with equity upside and benefits.
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VP of Sales, Strategic Accounts - San Francisco - Troveo AI
Description
Troveo is building the next-generation data platform to train AI video models. We offer the world's largest library of AI video training data, offering millions of hours of licensed, training-ready content. Our end-to-end data pipeline connects creators, rights holders, and AI research labs, enabling scalable, compliant, and innovative uses of video for AI applications and model development.
We are an early-stage, high-growth company working with some of the most advanced AI teams in the world. As our customer base deepens and enterprise relationships expand, we are hiring a Vice President of Sales, Strategic Accounts to scale our customer relationships at the highest level.
Role Summary
The VP of Sales, Strategic Accounts is responsible for building, owning, and evolving Troveo's enterprise account strategy. This is a hands-on, externally facing leadership role focused on retention, expansion, and long-term customer value. Success in the first year will be measured primarily by execution, momentum, and closed or expanded enterprise deals.
You will serve as an executive steward for Troveo's most important customer relationships, partnering closely with the CEO, Sales, Product, Delivery, and Engineering to ensure customers are realizing meaningful value from Troveo's data, tooling, and workflows. This role requires strong commercial judgment, comfort operating in technically complex environments, and the ability to translate evolving AI and data needs into durable, trusted partnerships.
This role reports directly to the CEO and will play a central role in shaping how Troveo engages, grows, and learns from its enterprise customers.
Role Responsibilities
Account Growth & Expansion
Operational Rigor & Process
What You Should Bring
Why Join Troveo?
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