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    Full-Time Loss Prevention Service Specialist - Milwaukee, United States - KOHLS

    KOHLS
    KOHLS Milwaukee, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Hourly rate based on experience, minimum starting rate of $14.50

    The Loss Prevention Service Specialist will be placed in high risk/complex stores.

    The primary role of the LPSS is to engage customers, promote customer service and provide deterrence to theft.

    The LPSS will be highly visible and spend the majority of their time at the store entrance and in "Center Core".

    The LPSS will work to raise shortage awareness among store associates. This position will communicate frequently with both store management and loss prevention associates.


    ACCOUNTABILITIES

    PRIMARY RESPONSIBILITIES
    Works to promote customer service in the store by implementing the Kohl's "Smile and Say Hi" initiatives and helping customers with their needs

    Assists in implementing loss prevention strategy

    Promote a neat and clean store appearance at the entrance

    Conducts associate package checks

    Works in "Center Core" or at entrances to deter theft and provide customer service


    OTHER DUTIES
    Will NOT make shoplifting apprehensions

    May assist the loss prevention associates, as necessary

    Conducts building and physical security inspections to minimize exposure to loss

    Promotes a safe environment for associates and customers and responds to emergency situations


    QUALIFICATIONS

    REQUIRED
    Maintains attendance according to Kohl's standards

    Strong communication and interpersonal skills.

    Works well with fellow associates, supervisors and customers

    Maintains high ethical standards and adheres to Kohl's policies and procedures

    Maintains standards of appearance by following the required Kohl's dress code

    Ability to participate in physical activities, including walking, lifting and climbing on a regular basis


    PREFERRED
    Experience in a customer service environment

    Prior experience in retail loss prevention, security or law enforcement preferred


    Pay Starts At:
    $14.50
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