- Lead the participant-centered planning and service (PCPS) delivery process and oversee its implementation.
- Identify, coordinate, and assist participants in gaining access to needed LTSS services and other covered services, as well as non-covered medical, social, housing, educational, and other services and supports.
- Provide information to participants and facilitate access to, locating, coordinating, and monitoring needed services and supports for participants.
- Inform participants about available LTSS required needs assessments, the PCSP process, service alternatives, and service delivery options.
- Inform participants of their rights and assist with complaints, grievances, and DHS Fair Hearing.
- Collect additional necessary information, including participant preferences, strengths, and goals, to inform the development of the PCSP.
- Conduct reevaluation of the level of care annually or more frequently as needed in accordance with CHC requirements.
- Work with the participant to complete activities necessary to maintain LTSS eligibility.
- Bachelor's Degree in social work, psychology, or other related fields. OR in lieu of a Bachelor's degree have at least three (3) or more years' experience in a social service or healthcare related setting.
- Experience working in social service or health care related field.
- Valid driver's license required.
- Experience working with people with disabilities or seniors in need of LTSS.
- Knowledge of the home and community-based service system and how to access and arrange for services.
- Experience conducting LTSS needs assessments and monitoring LTSS delivery.
- Cultural competency and the ability to provide informed advocacy.
- Ability to interact with health care professionals in a professional manner.
- Ability to travel locally, in the assigned community, up to 75%.
- Flexible work solutions including remote options, hybrid work schedules.
- Competitive pay.
- Paid time off including holidays and volunteer events.
- Health insurance coverage for you and your dependents from Day 1.
- 401(k) and tuition reimbursement.
- Generous paid time off, including holidays and volunteer events.
- Employer-matched 401(k) and additional contributions starting on day one.
- Medical, dental, and vision plans with coverage starting on day one.
- Employee assistance programs, fitness reimbursements, and more.
- Employer-paid life insurance, with options for additional coverage.
- Employer-paid short-term disability coverage and long-term disability coverage.
- Tuition assistance and financial support for adoption, including paid time off.
- Flexible spending and health savings accounts.
- Discount programs for entertainment, travel, and more.
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Service Coordinator-CHC - Scranton, United States - AmeriHealth Caritas
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Description
Job Title: CHC Service Coordinator
Company: Amerihealth Caritas
Responsibilities:
Education/Experience:
Diversity, Equity, and Inclusion
At Amerihealth Caritas, we strive to create a workplace where everyone feels valued, supported, and encouraged to be authentic selves. Our dedication to equity ensures that all team members have a fair chance to reach their full potential. We actively promote these principles by demonstrating integrity and respect, advocating against injustice, and removing obstacles to foster a more inclusive and fair environment. Embracing the diverse perspectives within our workforce enhances our company's creativity, innovation, and ability to serve the individuals and communities we support.
We prioritize the well-being of our team so they can dedicate themselves to maintaining the health of our members.
Comprehensive Benefits Package: