Business Applications and HRIS Analyst - Miami, United States - Miami Jewish Health

Description

Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team .

Job Title: Business Applications and HRIS Analyst

Job Summary

System Analyst will specialize in understanding the needs of the various operational departments and translate them into technical / system specifications. The ideal candidate is responsible for procedure assessment, workflow documentation, and ability to drive process design to integrate both system and business area functionality. The position's scope will work closely with internal and external customers.

The ideal candidate will possess a blend of technical, business, and people skills and have 3+ years of experience with analysis, design, build, validation, process improvement and some project management. The candidate should be detail-oriented, possess exceptional communication and inter-personal skills, organization skills and a spirit with a willingness to go above and beyond the call of duty in order to complete a project accurately and on time. The candidate must also be able to multi-task, work in a fast-paced environment and abide to specific deadlines.

Essential Job Functions

• Gathers, evaluates and documents functional and non-functional requirements based on business goals
• Produces workflow designs and facilitates meetings on new process adoption
• Assists in identifying metrics and KPI's for various business areas
• Comfortable with data analysis and visualization using Excel, Power BI, or similar tools.
• Takes personal ownership of issues, ensures a high degree of accuracy with all deliverables, demonstrates excellent service recovery, and communicates with customers in a consistent manner
• Shows a thorough and creative approach to problem diagnosis and troubleshooting
• Ensures effective integration of new or modified system/processes into the work environment
• Engages in discussions related to the development of training content for users
• Provides application assistance and consultation within assigned product area of expertise
• Participates in configuration, functional testing and assist with user acceptance testing
• Provides support to internal customers during system upgrade
• Performs root cause analysis on recurring issues and communicate results with Management
• Works closely with operational departments to maintain open line of communication and system optimization
• Collaborates with vendors to identify, diagnose, and resolve recurring incidents
• Oversees system updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions
• Basic knowledge and understanding of IT infrastructure, including networking, databases, EHR, ERP and HRIS systems, etc.
• Performs some minor project management for assigned task and/or initiatives
• Performs other assigned duties and special projects on an as needed basis

Job Requirements

Education:

• B.S. in Business Systems Analysis, Computer Science, Information systems, or Health Informatics related field is required

Experience:

• 3+ years of experience with analysis, design, build, validation, process improvement and some project management

Licenses/Certifications:

• N/A

Functional Demands

Environment Work Conditions:

• Normal working condition with adequate lighting and ventilation

Infectious Material Exposure:

• N/A

Organizational Expectations

• Ensures that resident's/patient's rights are adhered to
• Demonstrates professionalism and accountability
• Demonstrates a caring attitude consistent with Miami Jewish Empathicare SM toward MJH residents, patients, family members, employees, and other facility guests
• Demonstrates excellent communication skills
• Ensures confidentiality and security of patients' medical information
• Identifies and utilizes appropriate channels of communication
• Able to speak, read and write English
• Able to think and act calmly to meet unusual occurrences of the job
• Adheres to the organization's Mission, Vision and Values
• Participates in departmental activities, meetings and in-services and follows established guidelines
• Maintains a safe working environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you've ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more .

Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.