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Executive Director
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Portland

    Executive Director - Portland, United States - RIVER VIEW CEMETERY INC

    RIVER VIEW CEMETERY INC
    RIVER VIEW CEMETERY INC Portland, United States

    5 days ago

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    Description

    Overview

    To lead a 143-year-old, not-for-profit endowment care cemetery, for-profit funeral home and foundation in Portland, Oregon. This position reports to the River View Cemetery Board of Trustees and Funeral Home Board of Directors. River View is the oldest, endowment care and nonprofit cemetery association in Portland and is the final resting place of many prominent citizens of Oregon.

    Position Summary

    The Executive Director is responsible for providing the strategic direction and day-to-day execution required for the organization to meet its mission.

    Essential Duties

    1. Serves as key executive representative of the organization to various stakeholders that include: board trustees and directors, members, employees, federal and state agencies and regulators, professional groups, consultants, vendors and general public.
    2. Directs all planning, administrative, financial, sales and marketing functions.
    3. Oversees administrative personnel including hiring, training, coaching and managing reviews.

    Position Duties

    ● Responsible for the day-to-day management of foreseen and unforeseen events associated with cemetery and funeral home management. Directs the efficient operations and maintenance of the property.

    ● Organizes and attends all board meetings and appropriate committees. Accountable for annual operating and cash flow reports as well as capital budgets that are unique to the industry, in coordination with other key staff. Directs and prepares monthly financial statements and interprets reports for the board.

    ● Participates with the board in charting the course the organization will take in response to developing needs of the community. Evaluates the effect of long-term, external forces on the organization and recommends plans to support the institution's philosophy and general objectives.

    ● Develops financial forecasts to achieve short-term financial objectives and projections to promote long-term stability with the board. (continued on next page)

    ● Addresses future inventory needs associated with cemetery management. (continued on next page)

    ● Supports board trustees and outside investment advisers in their alignment of capital and endowment funds with long-term objectives.

    ● Oversees strategy for pre-need and at-need sales, marketing and customer service strategies of the cemetery and funeral home.

    ● Develops, implements and evaluates administrative policies and procedures to ensure efficient operations and authorizes any changes required in administrative procedures.

    ● Leads, recruits, hires, trains and develops a staff of 25+ cemetery and funeral home employees.

    ● Builds positive relationships with local community groups including neighborhood associations, churches, hospitals, nursing homes and media outlets (including social media platforms).

    ● Designs, develops and implements effective communication and marketing and training strategies to ensure the organization members are fully informed and effectively utilizing resources.

    ● Administers the accounting, data management, human resources, compliance and communications for the cemetery and funeral home. Establishes, implements, evaluates and maintains personnel policies and procedures.

    ● Negotiates and monitors vendor contracts and the financial utilization of participating providers for each contract. Coordinates use of all consultants including legal, human resources and accounting.

    ● Assures sufficient management of information systems and technologies are maintained to support operations and mitigate cybersecurity risk.

    ● Ensures compliance with the regulations of governing organizations and the rules of accrediting bodies by continually monitoring the organization's service delivery and initiating changes as required. Participates in litigation for the organization and informs the board of the need to initiate litigation.

    ● Actively participates in trade associations and works with legislators, regulators and other representatives in the industry. (continued on next page)

    Qualifications

    ● Minimum 10 years of successful management experience and at least five years in the cemetery and/or funeral home industry

    ● Minimum college degree in business or related field

    ● Excellent written, oral and presentation skills

    ● High social intelligence and interpersonal skills with all stakeholders

    ● Compassion and empathy given the sensitive nature of the business

    ● Demonstrated ability to lead and develop staff

    ● Works collaboratively in a team environment with a spirit of cooperation and respectfully navigates direction from the board of trustees and directors

    ● Strong knowledge of financial analysis and planning

    ● Effective strategic planning and project management skills

    ● Ability to negotiate and administer collective bargaining agreements

    ● Working knowledge of land use and master planning

    ● Working knowledge of industry statutes and administrative rules

    ● Adept at understanding and using various technical applications including databases, spreadsheets, report writing, project management, cybersecurity and emerging technologies

    ● Maintains punctual, regular and predictable attendance

    ● May require some travel

    Please send a cover letter and resume to


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