Front Desk Agent Washington Marriott Capitol Hill - Washington Marriott Capitol Hill | PM Hotel Group
3 weeks ago
Description
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk.Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you.
In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
The Washington Marriott Capitol Hill, located in the trendy NoMa district, introduces modern luxury and distinguished hospitality unmatched in Washington, D.C.
With perfection in every detail and beautifully appointed guest rooms and suites, our luxurious hotel puts you in the heart of celebrated local attractions, as well as the world's second busiest Amtrak hub, Union Station.
An architectural icon, the Washington Marriott Capitol Hill is set to surprise, entertain, and inspire with a clever and contemporary vibe.
Being part of opening this new hotel is an extraordinary opportunity to create something special and lasting.WHEN YOU'RE HERE
PM Perks (vary by hours)
- Medical (5 plans to choose from); Dental + Vision options
- 401k 3% match
- PTO + Sick, Holidays
- Double-Pay holiday pay
- Same Day Pay Option
- Short Term Disability options
- Hotel discounts
WHAT YOU'LL DO
- Provide exceptional personalized customer service and experiences to guests.
- Live like a local. Knowledge of the neighborhood and city.
- Think on your feet, use good judgment and problem solve in a fastpaced environment.
- Provide support to front office leaders and the entire hotel team.
- Create a warm and welcoming atmosphere.
QUALIFICATIONS + SKILLS
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
- Experience with hotel reservations software, like Lightspeed.
- Exceptional communication skills both verbal and written.
- Customer service attitude.
- Knowledgeable in Microsoft Office.
- Open availability required. Must be prepared to work various shifts (73pm, 311pm, weekdays, weekends, holidays).
ABOUT PM HOTEL GROUP | Awards + Accolades:
- Recognized as a Best Place to Work in Hospitality as seen in Hotel Business (2019)
- Fastest Growing Private Companies in DC
- Washington Business Journal
- Inc Fastest Growing Private Hospitality Companies (2019)
- AHLA Paving the Way Award Vanessa Stanley
PM is PEOPLE-POWERED
At PM Hotel Group we are passionate about fostering an environment that allows our associates to thrive.
Creating a culture dedicated to respect, teamwork, entrepreneurial spirit, and the drive to succeed, we encourage our associates to express themselves and their unique talents.
We celebrate diversity and are committed to equity and inclusion.
A top-15 hotel management company, PM Hotel Group has over two decades of experience building relationships with brands, partners, and third-party hotel owners.
We know that our greatest resource is our people, and this people-first mindset is at the heart of our corporate DNA.
#LI-DNP - Do not post
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
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