Emergency Department Services Assistant - San Marcos, United States - Kaiser Permanente

Kaiser Permanente

Verified Company

San Marcos, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:

Responsible for registration, discharge and order entry on the KPDS mainframe. Assists the nursing and physician staff in managing the patient care flow. Acts as a liaison for patient and family.

Essential Responsibilities:

Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Observes Environmental Safety Standards. Maintains standards of professional behavior established to enhance quality of service. Demonstrates competencies in use of KPDS/OPAS mainframe. Demonstrates competence in registration protocols. Provides nurse/physician and clerical support. Provides bedside flow. Provides discharge services. Provides telephone triage. Communicates verbally in a clear and concise manner. Demonstrates professional maturity in all interactions with patients and staff. Able to organize, plan, and set priorities and complete work with mínimal assistance and within designated work hours. Works as a key member of the ED team, under the direction of the nursing and physician staff. Follows established service standards as set forth in LMP ABCs. That is, Take Initiative, Take Responsibility, Take Care and Take Pride. Demonstrate compliance in all above 4 areas.

Examples:

make a positive first impression, protect patient privacy and confidentiality, assume ownership, resolve conflict, show respect, maintain you environment and support your team.

Assume other activities and responsibilities from time to time as directed.

Basic Qualifications:

Experience

Two (2) years' experience in a medical setting BLS Certification Skill in handling a multiline phone.
Superb customer service.
General computer knowledge and data entry competence.
One year experience in hospital or outpatient medical setting.

Education

High school diploma OR General Education Diploma (GED) required.

License, Certification, Registration

Basic Life Support

Notes:

Eight (8) hour shifts.
Varied hours and shifts.
May be required to work every weekend.

PrimaryLocation :
California,San Marcos,San Marcos Hospital

HoursPerWeek : 1

Shift :
Day

Workdays :
Mon, Tue, Wed, Thu, Fri, Sat, Sun

WorkingHoursStart : 07:00 AM

WorkingHoursEnd : 07:30 PM

Job Schedule :
Call-in/On-Call

Job Type :
Standard

Employee Status :
Regular

Employee Group/Union Affiliation :
B09|OPEIU|Local 30

Job Level :
Individual Contributor

Job Category :
Clinical Support

Department :
SAN MARCOS MEDICAL CENTER - Emergency-Day - 0806

Travel :
No