Customer Service Rep - Schaumburg, United States - Misumi USA

Misumi USA

Verified Company

Schaumburg, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Are you in search of a new opportunity? Stop your search right here and let me tell you what MISUMI can do for you

MISUMI USA is the North American arm of a $3B+ global leader in the design, production, and distribution of automated manufacturing components.

We are looking for talented individuals to join our fast-growing, highly profitable company. We offer a wide variety of schedules that accommodate different individual circumstances and preferences.

Competitive wages and bonus opportunities
Career growth opportunities through internal transfers and promotions
Training and professional development opportunities
Outstanding benefits include medical, dental, vision, life insurance, PTO, paid holidays, shortterm & longterm disability, 401(k) with company match, and an employee assistance plan
Companypaid membership to a 24/7 onsite gym with a sauna
Regular company and tenant social events in a Class A building.
Onsite cafeteria with healthy food options
Payday donuts

About the Job

This is an onsite Monday through Friday office position in our Schaumburg Corporate office. The shift open is
11:00 a.m. 8:00 p.m.

Processes quotations and sales orders, prepares and follows up on purchase orders, and confirmation of ship dates and pricing.
Responds to customer's inquiries or complaints regarding company products or services.
Handles inbound phone calls and queries utilizing outstanding communication skills.
Serves as primary customer contact and works with other internal departments to address and resolve customer inquiries and issues.
Rotational Saturdays may be required.

What we need from you

2 years of experience working directly with end customers in a fastmoving and dynamic organization
Exceptional focus on meeting and exceeding customers' needs
Microsoft Office Suite intermediate skills
Ability to multitask and efficiently manage time

MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

FOR CALIFORNIA RESIDENTS:
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