Contracting Specialist - Harrisburg, United States - Integrity Marketing Group

Integrity Marketing Group

Verified Company

Harrisburg, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Ritter Insurance Marketing

Ritter Insurance Marketing is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market.

Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio.

More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents.

Job Summary
Responsible for processing new contracting paperwork for agents. Responsible for all agent support regarding contracting and contracting process.

Primary Responsibilities**:

Assumes responsibility for processing contracting.
Save new contracts for processing to the Inbound Licensing Folder.
Scrub inbound contracts to ensure each is complete and correct.
Verify necessary documentation is included and attached.
Verify hierarchy is appointed and works with the upline if additional contracting is needed.
Process contracting paperwork with the applicable carrier through the carrier's portal or preferred method of submission.
Follow up on any outstanding issues if applicable regarding the contracting.
Assumes responsibility for agent support.
Create Service Requests (SRs) as needed to track and handle agent issues.
Communicate with carriers to resolve agent issues.
Provide full circle customer service to verify agent issues are properly and thoroughly addressed.
Assumes responsibility for various crosstraining assignments.
Assist with additional agent support as necessary.
Assumes responsibility for training new hires, temporary employees, and crosstraining current staff as needed. Assumes responsibility for special projects as needed. Assumes responsibility for miscellaneous duties as assigned by manager and team leads.

Primary Skills & Requirements:

High School Diploma or equivalent.
Basic understanding of insurance and agent relationship is preferred.
Knowledge of New Business operations and procedures.
Oneyear customer service experience and/or data entry experience.
Oneyear experience with Microsoft Office.
Good communication skills, especially over the phone.
Good computer and typing skills.
Good customer service skills.
Positive attitude and ability to work well with others.

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike.

Integrity is driven by a singular purpose:
to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first At
Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities._