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Catonsville

    Weekend Overnight Resident Advocate - Catonsville, United States - Community Assistance Network

    Community Assistance Network
    Community Assistance Network Catonsville, United States

    6 days ago

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    Description

    Our mission is: To work in partnership with the community to develop, operate and support programs that reduce vulnerability and promote personal growth, stability, and self-sufficiency among low-income residents.

    The RA is responsible for enforcing the Shelter Resident Guidebook and assist in providing a safe, clean, and supportive environment.

    The Resident Advocate supports the residents by maintaining the Shelter Mission, Values and Motto; enforcing all aspects described in the Shelter's Resident Guidebook including programming, meals, chores, services, etc. The Resident Advocate reports directly to the Shelter Manager.

    • Welcomes guests and visitors by greeting them, in person or on the telephone, answering or referring inquiries.
    • Ensures and supervises residents in completing their assigned chores, attending classes, meetings, appointments, and/or other required services.
    • Contributes to maintaining a clean shelter environment by stocking the lavatories, stripping beds upon clients exiting and preparing totes and beds for new resident intakes.
    • Monitors and supervises the residents including the resident's rooms, lobby, dining room, shelter trailer, patio, shelter grounds.
    • Completes Staff Shift Check List and records shift documentation onto the Staff Logbook prior to end of work shift.
    • Completes daily intake of clients.
    • Makes referrals for clients in crisis
    Requirements
    • AA Degree in Human Services or Social Work or related field preferred. Two years human service experience may be substituted for college degree.
    • Strong interpersonal skills.
    • Ability to coordinate and implement programs as related.
    • Knowledge of community services.
    • Effective listening, professionalism, effective communication skills verbally & non-verbally, customer client-focus, informing others, handles pressure, phone skills, and
    • supply management.
    • Ability to work well under pressure.
    • Strong organizational skills.
    • Must have a valid driver's license and transportation.
    • Strong initiative with ability to self-manage.
    • Weekend Saturday & Sunday 7p-7a
    Benefits
    • Health Care Plan (Medical, Dental & Vision)
    • Retirement Plan (401k, IRA)
    • Life Insurance (Basic, Voluntary & AD&D)
    • Paid Time Off (Vacation, Sick & Public Holidays)
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