Site Reliability Engineer - Austin, United States - SureCo Inc

SureCo Inc Austin, United States

3 weeks ago

Description

Job Type

Full-time

Description

Job Title: Site Reliability Engineer (SRE)

Location: Remote (comfortable working in the Pacific Time Zone)

SureCo is changing how people in the US take care of their health - in 2020, new regulations went into effect, allowing employers to offer more choice at lower cost for employee health benefits, and SureCo is at the vanguard of that change. We are a startup providing a SaaS platform letting brokers, employers, and employees to shop for the services they want to support the health of their families.

As we grow, we're hiring an SRE to join our infra team - come join the team ensuring our cloud infrastructure scales are secure and performing. You'll collaborate with other infra engineers as well as application developers & internal stakeholders to drive our observability / HA / DR / capacity management, and otherwise help ensure our users can utilize our platform - driving down MTTR and driving up early detection of issues before they affect users.

We are a diverse and collaborative team, eager to support each other's growth and success. If you're enthusiastic about our mission and have unique strengths to contribute, even if you don't meet every qualification, we encourage you to apply.

Responsibilities

System/Software Maintenance: Manage software and system updates/upgrades across our AWS infrastructure to maintain security, performance, and uptime.
DR and HA: Design and implement disaster recovery plans and high availability architectures
Performance Monitoring and Optimizations: Build and optimize monitoring systems, dashboards, and alerts for proactive issue detection
DevOps and Outcome minded: Collaborate with development teams to improve observability and minimize MTTR
Automation and CI/CD: Automate routine tasks and processes to increase efficiency and reliability
Issue Detection & Resolution: Conduct post-incident reviews, identify root causes, and implement preventative measures.
Infrastructure Management: Contribute to infrastructure-as-code practices using tools like Terraform.

Requirements

3+ years of experience as a Site Reliability Engineer or similar DevOps role
Strong proficiency with AWS services (EC2, ELB, RDS, VPC, EKS, IAM etc.)
Strong containerization and Kubernetes skills, AWS EKS preferred
Experience with IAC & configuration management tools (e.g. Ansible, Terraform)
Expertise in monitoring and observability solutions (e.g. DataDog, Prometheus, Grafana, AWS Cloudwatch)
Skilled in scripting languages (e.g. Python, Bash) for automation
Understanding of CI/CD practices and Trunk-based development workflows, ideally with Github Actions.
Excellent troubleshooting and root cause analysis abilities
Strong communication and collaboration skills
Detail oriented with a focus on operational excellence

Why Join Us?

Impactful Work: Be part of a team that ensures the reliability and performance of critical services.
Growth Opportunities: Continuous learning and development opportunities in cutting-edge technologies.
Collaborative Environment: Work with a talented and dedicated team passionate about technology and innovation.
Flexible Work Environment: Remote work options available to support work-life balance.

Benefits:

Flexible, portable individual medical plan options with generous employer contributions
Group dental and vision plan with 99% SureCo paid coverage
Generous annual reimbursement allowance for employee health-related expenses
SureCo paid Ancillary benefits such as basic life, short-term and Long-term disability insurances
Complimentary telemedicine virtual visits and employee assistance program (EAP)
Concierge Services such as Beneficiary Assist, Travel/ID Protection, College Tuition Rewards, and much more

Additional Information:

This position is open to fully remote candidates, with a preference for individuals who can align with the US/Pacific time zone working hours .

SureCo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability

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