VP, Logistics and Customer Operations - Walnut Creek, CA

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We try to be good team members and good communicators but we don't live by hierarchy and structure everyone is a difference maker here. · We make alot of decisions in the face of incomplete information our team embraces ambiguity and tries to make good decisions fast rather than ...

Handle and bring to resolution inquiries from customers regarding service billing dispatch or any facet of account. · ...

Handle and bring to resolution inquiries from customers regarding service,billing,dispatch or any facet of account.Coordinate incoming calls.Manage incoming phone calls and address customer needs as required. · Complete follow-up work in a timely manner · ...

A fast-growing technology company seeks a Customer Operations & Communications Manager to scale customer-facing operations in a high-growth startup environment. · Manage high-touch enterprise relationships · Ensure customer success · ...

Be a part of the AI revolution with sustainable technology at Crusoe. · The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization. · This role directly manages the systems, data, processes, and programs that enable our Customer ...

The ideal candidate will be responsible for ensuring smooth operations and exceptional customer service for our clients.Serve as the primary point of contact for customer enquiries, providing timely and accurate responses. · Investigate and resolve client issues... · ...

We're building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing. · ...

We're building the inverse: 90%+ AI-led, pushing toward the higher 90s. · We're taking 5,000 customers to 100,000+ this year, · and 1M+ from there. ...

We're looking for our first Customer Success Operations Associate to help us centralize data and build foundations for company-wide reporting. · Support Customer Success data analyses</li>Tool administration</li>End-to-end execution of CS processes</li> ...

The Problem · 36 million businesses in America need insurance—it's not optional. 77% are underinsured. 40% have no coverage at all. · Own end-to-end customer operations — COIs, endorsements, renewals, claims coordination, billing escalations, carrier follow-ups, quality, and trus ...

We're building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing.We are expanding into new financial services segments · We're fully integrated with our customers, own the full sta ...

We're building the AI infrastructure layer for enterprise retail.YC-backed, profitable, · and one of the fastest-growing startups in this space. · We're looking · for an experienced Customer Operations Lead · ...

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, · cyber-attacks, · social inflation etc. · We are looking for Cus ...

+We are hiring for a rapidly scaling AI-driven B2B SaaS company backed by top-tier venture investors building category-defining technology at the intersection of AI and enterprise sales. · + · +High-impact customer ownership Own onboarding and success for landlords driving lease- ...

This is a highly visible role where you will have the opportunity to work cross-functionally to tackle problems, supervise ongoing issues, collect feedback and outreach, identify improvement opportunities and advocate for members who require white glove service and attention. · ...

We're looking to hire a Head of Customer Operations who has scaled customer operations through hypergrowth and can build systems that survive extreme scale. · ...

The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization, responsible for driving operational excellence, efficiency, and scale across the entire customer journey. · Lead the strategy and execution across four critical operatio ...

The ideal candidate will be responsible for ensuring smooth operations and exceptional customer service for our clients. · ...

We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. · Be responsible for supporting Customer Success data analyses, tool administration, and end-to-end ...