Head of Customer Operations - San Francisco

A fast-growing technology company seeks a Customer Operations & Communications Manager to scale customer-facing operations in a high-growth startup environment. · Manage high-touch enterprise relationships · Ensure customer success · ...

Be a part of the AI revolution with sustainable technology at Crusoe. · The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization. · This role directly manages the systems, data, processes, and programs that enable our Customer ...

The ideal candidate will be responsible for ensuring smooth operations and exceptional customer service for our clients. · ...

The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization, responsible for driving operational excellence, efficiency, and scale across the entire customer journey. · Lead the strategy and execution across four critical operatio ...

We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. · Be responsible for supporting Customer Success data analyses, tool administration, and end-to-end ...

We're building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing. · ...

We're building the inverse: 90%+ AI-led, pushing toward the higher 90s. · We're taking 5,000 customers to 100,000+ this year, · and 1M+ from there. ...

The ideal candidate will be responsible for ensuring smooth operations and exceptional customer service for our clients.Serve as the primary point of contact for customer enquiries, providing timely and accurate responses. · Investigate and resolve client issues... · ...

We're crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed or sustainability. · ...

We're looking for our first Customer Success Operations Associate to help us centralize data and build foundations for company-wide reporting. · Support Customer Success data analyses</li>Tool administration</li>End-to-end execution of CS processes</li> ...

The Problem · 36 million businesses in America need insurance—it's not optional. 77% are underinsured. 40% have no coverage at all. · Own end-to-end customer operations — COIs, endorsements, renewals, claims coordination, billing escalations, carrier follow-ups, quality, and trus ...

We are building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing. · ...

We're building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing.We are expanding into new financial services segments · We're fully integrated with our customers, own the full sta ...

We're building the AI infrastructure layer for enterprise retail.YC-backed, profitable, · and one of the fastest-growing startups in this space. · We're looking · for an experienced Customer Operations Lead · ...

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, · cyber-attacks, · social inflation etc. · We are looking for Cus ...

Crossing Hurdles is a global recruitment firm partnering with leading US-based startups to hire for an AI-driven B2B SaaS company. · Own onboarding and success for landlords · Drive lease-ups and operational excellence with high-stakes relationships · ...

+We are hiring for a rapidly scaling AI-driven B2B SaaS company backed by top-tier venture investors building category-defining technology at the intersection of AI and enterprise sales. · + · +High-impact customer ownership Own onboarding and success for landlords driving lease- ...

We're scaling from 20 to 50+ enterprise customers. As our first operations hire, you'll build the systems and processes that let us deliver exceptional service at scale. · ...

+ Job summary: As a Customer Operations Associate at Kikoff, you will help triage and resolve our members' most sensitive issues using your skills for thorough investigation and de-escalation. You will be responsible for seeing escalations through from start to finish. · + Qualif ...

This is a highly visible role where you will have the opportunity to work cross-functionally to tackle problems, supervise ongoing issues, collect feedback and outreach, identify improvement opportunities and advocate for members who require white glove service and attention. · ...