Head of Customer Operations - San Francisco

A fast-growing technology company seeks a Customer Operations & Communications Manager to scale customer-facing operations in a high-growth startup environment. · Manage high-touch enterprise relationships · Ensure customer success · ...

The ideal candidate will be responsible for ensuring smooth operations and exceptional customer service for our clients.Serve as the primary point of contact for customer enquiries, providing timely and accurate responses. · Investigate and resolve client issues... · ...

About Us: · Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and au ...

· Company Overview: · Kody is a fast-growing Fintech specialising in bringing more advanced payment and other financial solutions to offline businesses. Having successfully launched in the UK and APAC, Kody needs a Customer Operations Manager to match its pace and growth in the ...

· About The Company: · At Scribd Inc. (pronounced "scribbed"), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Eve ...

We're scaling from 20 to 50+ enterprise customers. As our first operations hire, you'll build the systems and processes that let us deliver exceptional service at scale. · ...

We're looking for our first Customer Success Operations Associate to help us centralize data and build foundations for company-wide reporting. · Support Customer Success data analyses</li>Tool administration</li>End-to-end execution of CS processes</li> ...

At Pylon, we're building the future of B2B Post Sales. · We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. · We're backed by a16z, BCV, General Cataly ...

We're building the inverse: 90%+ AI-led, pushing toward the higher 90s. · We're taking 5,000 customers to 100,000+ this year, · and 1M+ from there. ...

The Problem · 36 million businesses in America need insurance—it's not optional. 77% are underinsured. 40% have no coverage at all. · Own end-to-end customer operations — COIs, endorsements, renewals, claims coordination, billing escalations, carrier follow-ups, quality, and trus ...

We're building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing.We are expanding into new financial services segments · We're fully integrated with our customers, own the full sta ...

We're building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing. · ...

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, · cyber-attacks, · social inflation etc. · We are looking for Cus ...

Outset invented a better way to do research: AI-powered user interviews. · Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale. · The research industry is massive (>$140B and ...

We are building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing. · ...

What are we looking for? · We're hiring a · Customer Operations Lead · to run day-to-day customer operations and ensure fast, high-quality outcomes. You will own non-technical support, billing ops, triage into technical support, and a light support-to-success motion for renewals ...

What are we looking for? · We're hiring a Customer Operations Lead to run day-to-day customer operations and ensure fast, high-quality outcomes. You will own non-technical support, billing ops, triage into technical support, and a light support-to-success motion for renewals and ...

Crossing Hurdles is a global recruitment firm partnering with leading US-based startups to hire for an AI-driven B2B SaaS company. · Own onboarding and success for landlords · Drive lease-ups and operational excellence with high-stakes relationships · ...

About Us · Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and aut ...

Outset invented a better way to do research: AI-powered user interviews. · Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale. · The research industry is massive (>$140B and ...