Service Director - Sherman Oaks, United States - Wood Partners

Wood Partners

Verified Company

Sherman Oaks, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Wood Residential has an immediate opening for a highly experienced Maintenance Director in the Los Angeles area.

We are an award-winning, full-service, multifamily property manager and an affiliate company of Wood Partners, a group of limited liability companies.

Wood Partners is a national leader in the development, construction, and management of apartment communities across the United States.

BENEFITS
It's a great place to work Wood Residential offers financial incentives based upon performance.

In addition, we provide a salary and benefits package which includes a 401k, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, paid sick time, paid company holidays, job training programs, and paid vacations.

**Salary
- $29.68- $44.52/hour**
DUTIES
The Maintenance Director is responsible for maintaining the physical integrity of the building at all times.

The Maintenance Director coordinates, supervises the maintenance staff and actively participates in the maintenance of the physical condition of the entire community while promoting resident satisfaction.

In addition to being responsible for the appearance and working order of the property including structures, facilities & systems in individual apartments, exterior and common areas.

As an experienced professional you will:

Complete and/or assign projects/tasks in a thorough, accurate, and timely manner
Able to make sound decisions and problem solve timely and effectively
Follow up on customer service issues in a timely manner to ensure resolution
Demonstrate knowledge and adherence to all building, county, and state standards and regulations
Walk units and create punch lists for issue resolution with staff, construction team and/or vendors
Implement preventative maintenance schedules and procedures
Assign tasks, supervise and evaluate staff and vendors
Walk the property daily and conduct safety inspections
Order, store, and maintain inventory of equipment, supplies, and materials
Perform walkthrough inspections of vacated units
Review resident repair work orders
Conduct and maintain after hours emergency oncall coverage schedule
Maintain time and production records
Bid out contracted work with local vendors
Review and code maintenance invoices
Diagnose and/or perform maintenance/repair (as applicable to achieved certification level) to include A/C and heating, electrical and plumbing systems, stairs, gates, fences, patios, railings, tile, carpet, flooring, fireplaces/firepits, ceiling fans, appliances, shutters, doors, cabinets, windows, walls and ceilings, pool area and other equipment as required. (Outsourcing as required)
Control operating costs by effectively utilizing employees, equipment, preventative training methods, and forecasting skills
Interview and recommend all maintenance personnel, as well as recommend staff for promotions
Follow company safety standards and procedures and report any problem or condition which could be a hazard or potentially dangerous
Work in conjunction with Property Director to administer and enforce company policies and procedures for maintenance and grounds personnel
Ensure regular and predictable attendance and punctuality
Perform other tasks as assigned by Management
Be observant for any problem that could be a hazard or potentially dangerous situation for residents, staff, guests and the public. This includes condition of pool gates, fencing, lighting, trip hazards, etc
Display a serviceoriented mindset at all times maintaining courtesy and diplomacy with residents, colleagues, management, vendors and all external customers

Education/Training/Licenses

Type I, II, III EPA Certifications required
Certified Pool Operator certification required
Strong working knowledge of all aspects of building maintenance
Experience with mold/water remediation, plumbing and appliance repairs
Experience operating small hand tools, gas powered tools
Must be computer literate with MS Word, Excel and experienced with Property Management software
High School or general equivalent degree (GED) required
Able to provide own tools (hand tools and cordless drill)
Must have reliable transportation to get to work as scheduled and for oncall emergence maintenance
For safety purposes must be able to read, write and communicate effectively in English; bilingual Spanish skills for read, write and communicate effective are a plus

Experience

A minimum of 5 years of experience in a property maintenance management position

Attendance

Maintain regular and punctual attendance
Work overtime as assigned
Position requires employee to be on call and to perform services as scheduled or as necessary including nights, weekends and holidays

PHYSICAL, EQUIPMENT, AND WORK ENVIRONMENT